Senior Account Manager

This opportunity is located within our AFB International business, the global science and technology leader in pet food palatability. We develop and produce a full range of liquid and dry palatability enhancers using high-quality ingredients proven to optimize companion animal response and consumption. Click here to learn more.

Job Description

At AFB International , we make pet food taste great - and we've been doing it for over 30 years. As the global leader in pet food palatability solutions, we help pet food manufacturers create products that pets love and owners trust. Our palatants are designed to enhance flavor, nutrition, and the overall feeding experience, contributing to the well-being of pets around the world.

We're more than a supplier - we're a collaborative partner and innovation engine for the pet food industry. Our diverse, passionate team is committed to driving progress and creating better outcomes for pets, pet parents, and our customers.

We are looking for a high-performing Senior Account Manager to join our Sales team and help us build deeper customer relationships, unlock new opportunities, and fuel strategic growth.

What You'll Do

As the Senior Account Manager , you'll be the trusted advisor and primary point of contact for key customer accounts. You'll lead strategic selling initiatives, uncover business opportunities, and ensure customer satisfaction while delivering profitable growth for AFB. You'll work cross-functionally with R&D, Operations, and Marketing to ensure we meet - and exceed - customer expectations.

Key Responsibilities

Customer Relationship & Business Development

• Support and grow long-term relationships with decision-makers and key influencers at customer organizations.
• Identify customer needs and translate them into actionable business opportunities.
• Lead negotiations and drive account strategies to maximize value for both AFB and the customer.
• Develop strong, long-term client relationships to ensure high retention rates and uncover growth opportunities.
• Proactively identify and resolve customer issues and challenges to ensure high satisfaction.
• Drive business development by negotiating pricing, terms, and securing new client partnerships.

Strategic Sales Execution

Collaboration & Internal Alignment

What You Bring

Required

Preferred

What Sets You Apart

Why Join AFB?

AFB International is an Equal Opportunity Employer (EOE). Qualified applicants are considered for employment without regard to race, religion, color, sex, age, disability, sexual orientation, genetic information, national origin, or veteran status.