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Regional Director, Outreach (MD, Baltimore)
Regional Director, Outreach (MD, Baltimore)Charlie Health • Baltimore, Maryland, USA
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Regional Director, Outreach (MD, Baltimore)

Regional Director, Outreach (MD, Baltimore)

Charlie Health • Baltimore, Maryland, USA
30+ days ago
Job type
  • Full-time
Job description

Why Charlie Health

Millions of people across the country are navigating mental health conditions substance use disorders and eating disorders but too often theyre met with barriers to care. From limited local options and long wait times to treatment that lacks personalization behavioral healthcare can leave people feeling unseen and unsupported.

Charlie Health exists to change that. Our mission is to connect the world to life-saving behavioral health treatment. We deliver personalized virtual care rooted in connectionbetween clients and clinicians care teams loved ones and the communities that support them. By focusing on people with complex needs were expanding access to meaningful care and driving better outcomes from the comfort of home.

As a rapidly growing organization were reaching more communities every day and building a team thats redefining what behavioral health treatment can look like. If youre ready to use your skills to drive lasting change and help more people access the care they deserve wed love to meet you.

About the Role

This role is a rare chance to lead the go-to-market efforts for one of the fastest growing startups in the healthcare industry. Youll be granted an unparalleled level of responsibility as your efforts will define how we open and win in new markets. As a Regional Director it will be your responsibility to manage a state-wide or multi-state region supporting the Directors and Managers that represent Charlie Health in the region. Youll work hand-in-hand with our leadership team to identify patient referral sources build relationships with clinical partners and facilitate admissions for hundreds of at-risk youth. Youll obsess (in a healthy way) over ensuring that every possible patient parent and provider is aware of Charlie Healths programs.

Our team is comprised of passionate forward-thinking professionals eager to take on the challenge of the mental health crisis and play a formative role in providing live-saving solutions. We are looking for a candidate who is inspired by our mission and excited by the opportunity to build a business that will impact millions of lives in a profound way.

Responsibilities

  • Support new admissions goals; this role will be responsible for the teams overall performance which may include carrying a book subject to current team size and growth
  • Manage and lead a team ofOutreach Directors and Managers in a specific region ensuring that regional performance goals are met or exceeded
  • Measure and own KPIs across your region reporting upwards on a monthly basis
  • Develop and operationalize GTM strategy for efficient new market penetration
  • Create build and manage relationships with referral sources across priority markets
  • Lead meetings with patients parents and providers to uncover needs address barriers to treatment and cement community partnerships
  • Design strategies to better support and engage referral partners across different channels
  • Deepen Charlie Healths penetration across existing partnerships
  • Attend and lead various educational meetings marketing presentations and networking events both in person and via conference call
  • Synthesize and share market feedback from partners patients and stakeholders to inform go-forward marketing and product strategies
  • Work closely with internal partners including marketing product client success and legal to deliver on GTM goals

Requirements

  • Must be based in Maryland Delaware or Philadelphia PA
  • 10 years of business development experience including 3 years of experience in sales leadership
  • 5 years of experience in behavioral health or healthcare strongly preferred

  • Proficiency with Microsoft Office Google Suite CRM (Salesforce preferred) scheduling and video conferencing technologies
  • Work authorized in the United States and native or bilingual English proficiency
  • Demonstrated track record of top-tier performance in the development maintenance and growth of customer accounts in a B2B / outreach setting
  • Experience managing coaching and motivating a business development team
  • Experience measuring analyzing and being accountable to well-defined sales metrics / KPIs
  • Exceptional interpersonal relationship-building and listening skills with a natural consultative style
  • Ability to energize communicate and build rapport at all levels within an organization
  • Ability to travel locally (within 1 hour driving distance) for meetings with potential referral partners
  • Must have reliable transportation a valid drivers license and the ability to drive up to 1-hour each way on a regular basis
  • Strong project management skills with a demonstrable ability to corral and manage details in a fast-paced fluid environment
  • Expert in advising presenting to and persuading senior corporate personnel
  • Benefits

    Charlie Health is pleased to offer comprehensive benefits to all full-time exempt employees. Read more about our benefits here.

    Additional Information

    The total target base compensation for this role will be between $125000 and $165000 per year at the commencement of addition to base compensation this role offers a target performance-based bonus. Please note pay will be determined on an individualized basis and will be impacted by location experience expertise internal pay equity and other relevant business considerations. Further cash compensation is only part of the total compensation package which depending on the position may include stock options and other Charlie Health-sponsored benefits.

    Our Values

  • Connection : Care deeply & inspire hope.
  • Congruence : Stay curious & heed the evidence.
  • Commitment : Act with urgency & dont give up.
  • Please do not call our public clinical admissions line in regard to this or any other job posting.

    Please be cautious of potential recruitment fraud. If you are interested in exploring opportunities at Charlie Health please go directly to our Careers Page : Charlie Health will never ask you to pay a fee or download software as part of the interview process with our addition Charlie Health will not ask for your personal banking information until you have signed an offer of employment and completed onboarding paperwork that is provided by our People Operations team. All communications with Charlie Health Talent and People Operations professionals will only be sent from @ email addresses. Legitimate emails will never originate from or other commercial email services.

    Recruiting agencies please do not submit unsolicited referrals for this or any open role. We have a roster of agencies with whom we partner and we will not pay any fee associated with unsolicited referrals.

    At Charlie Health we value being an Equal Opportunity Employer. We strive to cultivate an environment where individuals can be their authentic selves. Being an Equal Opportunity Employer means every member of our team feels as though they are supported and belong. We value diverse perspectives to help us provide essential mental health and substance use disorder treatments to all young people.

    Charlie Health applicants are assessed solely on their qualifications for the role without regard to disability or need for accommodation.

    By submitting your application you agree to receive SMS messages from Charlie Health regarding your application. Message and data rates may apply. Message frequency varies. You can reply STOP to opt out at any time. For help reply HELP.

    Required Experience :

    Director

    Key Skills

    Sales Experience,Nursing Home Experience,Management Experience,Profit & Loss,Workers' Compensation Law,Strategic Planning,Team Management,Budgeting,Leadership Experience,Memory Care,Public Speaking,Supervising Experience

    Employment Type : Full-Time

    Experience : years

    Vacancy : 1

    Yearly Salary Salary : 125000 - 165000

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    Director Outreach • Baltimore, Maryland, USA

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