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Receptionist
ReceptionistTriangle Credit Union • Manchester, NH, US
Receptionist

Receptionist

Triangle Credit Union • Manchester, NH, US
30+ days ago
Job type
  • Full-time
Job description

Job Description

Job Description

This position has a set schedule every week : Monday, Tuesday, & Wednesday 8 : 30am - 5 : 00pm, and Thursday 8 : 30am - 3 : 00pm.

The role of Receptionist is the initial point of contact for credit union members and the public. The successful candidate will :

  • Answer incoming calls and forward them to the appropriate parties.
  • Welcome members and the public.
  • Respond to members’ requests for information about their accounts in a timely manner and answer questions about Triangle products and services.
  • In this busy office, the duties also include filing, sorting incoming mail, booking appointments and operating office equipment, such as, fax machine and postage meter.
  • Promote products and services to meet or exceed branch and company objectives; cross-selling products and services.

Qualifications : Education :

HS diploma or GED

Skills :

  • Superior customer service skills, providing friendly, professional, personalized service to all members, using Service Strategies.- Strong computer skills.
  • Excellent phone and communication skills.
  • Ability to multi-task, with strong attention to detail.
  • Ability to stay focused on the job, work efficiently under tight deadlines.
  • Handling member account transactions with accuracy and a sense of urgency
  • Work collaboratively with all internal members to resolve all member inquiries in a timely and efficient manner.- Sales acumen.
  • Bilingual-Spanish a plus.
  • Experience :

    Previous receptionist experience is preferred.

    Physical Requirements :

  • Ability to stand for long periods of time.
  • Ability to lift 10 pounds.
  • Bending, twisting, squatting, reaching.
  • Triangle Credit Union is proud to be an Affirmative Action / Equal Opportunity Employer. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process or are limited to use the online application process, you may contact the Human Resources Department at 603-889-2470 for other options to apply.Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

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    Receptionist • Manchester, NH, US

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