Service Coordinator

Service Coordinator

Part time 20 hours a week

Brook Oaks Senior Residences- 55 units located in Waco, Texas is a senior apartment community with a team of property management professionals that are unmatched in the area!

National Church Residences is the nation's largest provider of affordable senior housing and health care services.

We are seeking Service Coordinators who will share our vision to advance better living and care for seniors!

Key Responsibilities

• Demonstrates ability to advocate, organize, problem-solve, and provide results for the residents served
• Assume responsibility for coordinating programs and activities for residents
• Serve as a liaison to community agencies, network with community service providers, and seek out new services available to residents. Identify low-cost service providers and / or negotiate discounts.
• Engage all residents in the building(s) to identify areas of need and make referrals to community agencies when necessary
• Develop a Resource Directory that includes a listing of state and / or local service providers
• Sponsor educational events that include subjects relating to health care, agency support, life skills and referral sources.
• Provide quality customer service to all residents, addressing concerns and assisting with basic needs
• Assist residents in acquiring and utilizing desired community services such as housekeeping, meals, transportation, personal services, financial assistance, day care counseling
• Monitor, document, and relay any feedback or concerns from residents and their families
• Manage relationships, both internally and externally exercising appropriate communication and interpersonal skills

Qualifications

Education : Bachelor's degree in social work or a related field preferred.

In return, National Church Residences offers an excellent total reward package that includes :

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, ancestry, military status, disability, genetic information and / or any other characteristics protected by applicable law.