Case Manager- FHA

Job Description

Job Description

Salary : $21.00-$25.00

Position Summary

The Case Manager monitors service quality across assigned homes, ensuring client needs are met while fostering strong relationships with providers, clients, families, and community partners. This role requires flexibility, fieldwork, and a proactive approach to problem-solving, documentation, and service coordination.

Essential Duties & Responsibilities

• Manage a caseload of up to 20 clients, ensuring quality services are provided.
• Conduct weekly, bi-weekly, or monthly home visits based on assigned tier level.
• Complete a minimum of two unannounced visits per year for each client.
• Monitor client progress, maintain accurate and current records, and complete required reports (including quarterly reports) on time.
• Communicate promptly with providers, families, clients, and community agencies to ensure timely and effective service delivery.
• Collaborate with funding agencies, legal entities, medical professionals, and other community partners.
• Assess client behaviors and needs using professional expertise in psychology and social services.
• Participate in interdisciplinary team (IDT) meetings and client service planning.
• Provide transportation for clients when needed, sometimes on short notice.
• Assist with crisis intervention and stabilize services when issues arise.
• Coordinate client transitions and manage intake, referral, and assessment processes.
• Support program activities and community events, including event planning as needed.
• Adhere to all company policies, procedures, and regulatory requirements.
• Other duties as assigned.

Qualifications

Physical & Work Environment Requirements

Core Competencies