BUTLER (FULL-TIME FLEX)

BUTLER (FULL-TIME FLEX)

Location : Las Vegas, Nevada, US

Position Overview :

The primary responsibility of the Butler is to provide exceptional service to The Venetian Resort guests in personal Butler / Valet and amenity services. All duties are to be performed in accordance with departmental and The Venetian Resort's policies, practices, and procedures. This is a safety-related position.

Essential Duties & Responsibilities :

• Attend to service in the suites, Baccarat Salon, VIP Lounge and Paiza Club. Including, but not limited to, food and beverage service, restocking product, equipment and supplies.
• Work in an appropriate non-hazardous manner avoiding self-injury and unsafe work methods.
• Respond to guest requests and answer questions about The Venetian Resort and Las Vegas. When unable to answer take the time to research answer and respond in an appropriate manner.
• Ensure that assigned areas comply with Clark County Health Codes.
• Practice all aspects of unmatched service standards.
• Escort guest from the front of the hotel to the suites and serve the guests as needed including, but not limited to, hotel tour, suite tour, explanation of services, unpacking, and packing luggage.
• Perform all services, duties and tasks as defined in SOPs.
• Record all pertinent data into guest profile.
• Attend to laundry, dry cleaning, ironing, mending, and shoe polishing as needed.
• Record closed checks to SOPs.

Additional Duties & Responsibilities :

Company Standards of Conduct :

All The Venetian Resort Team Members are expected to conduct and carry themselves in a professional manner at all times. Team Members are required to observe the Company's standards, work requirements and rules of conduct.

Minimum Qualifications :

Physical Requirements :