Mitigation Project Manager

Benefits :

Company car

Free food & snacks

Free uniforms

Opportunity for advancement

Paid time off

Position Summary

SERVPRO is seeking a highly organized and customer-focused Mitigation Project Manager to oversee emergency services and mitigation projects including water fire mold and storm damage restoration. This role is responsible for managing jobs from initial inspection through completion ensuring exceptional service accurate documentation and efficient project execution in alignment with SERVPRO and IICRC standards.

Key Responsibilities

Project Management

• Conduct on-site inspections to determine scope affected materials and mitigation needs.
• Develop detailed work scopes and action plans for mitigation services.
• Manage multiple projects simultaneously ensuring timely progression and quality work.
• Coordinate equipment labor and resources for optimal job efficiency.
• Ensure all work complies with IICRC guidelines and SERVPRO processes.

Customer & Client Communication

• Act as the primary point of contact for homeowners commercial clients and insurance adjusters.
• Clearly explain mitigation plans timelines and expectations.
• Provide ongoing job updates and deliver excellent customer service.

Documentation

• Maintain thorough and accurate job documentation including photos notes readings and logs.
• Track job profitability and manage project budgets.

Team Leadership

• Direct and support field technicians and crew chiefs in daily job activities.
• Train team members in SERVPRO processes safety protocols and mitigation techniques.
• Conduct quality checks to ensure consistent standards and safety compliance.

Insurance & Compliance

• Work with insurance adjusters TPAs and property managers to meet program requirements.
• Ensure all documentation and communication meet insurance standards.
• Close out jobs with complete files and customer satisfaction.

Qualifications

• Experience in restoration construction or mitigation preferred.
• Knowledge of IICRC standards; WRT / ASD certifications a plus.
• Strong leadership communication and problem-solving skills.
• Ability to manage multiple jobs in a fast-paced emergency-driven environment.
• Valid drivers license and clean driving record.
• Ability to lift up to 50 lbs and work in various environmental conditions.

Key Skills

• Project management
• Water and fire mitigation knowledge
• Customer service excellence
• Estimating & documentation
• Team leadership
• Insurance communications
• Time management & organization

Compensation : $25.00 - $30.00 per hour

Picture yourself here fulfilling your potential.

At SERVPRO

you can make a positive difference in peoples lives each and every day! Were seeking self-motivated proactive responsible and service-oriented teammates to join us in our mission of helping customers in their greatest moments of need by repairing and restoring homes and businesses with an industry-leading level of service. With nearly 2000 franchises all over the country finding exciting and rewarding SERVPRO

career opportunities near you is easy! We look forward to hearing from you.

All employees of a SERVPRO Franchise are hired by employed by and under the sole supervision and control of an independently owned and operated SERVPRO Franchise. SERVPRO Franchise employees are not employed by jointly employed by agents of or under the supervision or control of Servpro Franchisor LLC in any manner whatsoever.

Required Experience :

IC

Key Skills

Project Management Methodology,Project / Program Management,Construction Estimating,Construction Experience,PMBOK,Visio,Construction Management,Project Management,Project Management Software,Microsoft Project,Project Management Lifecycle,Contracts

Employment Type : Full-Time

Experience : years

Vacancy : 1

Hourly Salary Salary : 25 - 30