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Remote Customer Support Specialist
Remote Customer Support SpecialistYNB Consultant • Talladega, AL, us
Remote Customer Support Specialist

Remote Customer Support Specialist

YNB Consultant • Talladega, AL, us
3 days ago
Job type
  • Full-time
  • Remote
  • Quick Apply
Job description

Job Description

Job Description :

Are you looking for a flexible, work-from-home opportunity? Join our team as a Remote Customer Support Specialist and help support customers of various clients! In this role, you'll handle inbound calls, ensuring callers have a seamless experience while entering their information into our database. If you have great communication skills and a passion for helping others, this is the perfect role for you!

Responsibilities :

  • Handle inbound and outbound calls to support customers of various clients
  • Provide excellent customer service, addressing questions and concerns
  • Accurately enter information into our database
  • Follow up with customers as needed to ensure satisfaction
  • Meet and exceed performance metrics to qualify for advancement opportunities

Requirements

Requirements :

  • High school diploma or equivalent
  • Strong verbal communication skills
  • Reliable internet connection and a quiet workspace
  • Basic computer skills(Microsoft Office proficiency)
  • Ability to work flexible hours, including evenings and weekends(set your own schedule)

    • Technical Requirements(MANDATORY to begin work) :

  • Windows 11OS
  • Minimum 16 GB RAM(desktop or Laptop)
  • No Chromebooks or Apple computers
  • Dual monitors(not needed at time of application)
  • Noise-canceling USB headset(not needed at time of application)
  • Hardwired internet connection (not needed at time of application)

    • Benefits

    Benefits

  • Work from the comfort of your home
  • Starting pay of $12-$15 / hour(with increase opportunities)
  • Opportunities for advancement based on performance
  • Supportive team environment

    • Requirements

    What You'll Need :

  • Strong problem-solving skills and a proactive attitude
  • Excellent written and verbal communication abilities
  • Empathy and patience to understand customers' needs
  • Familiarity with customer support software and tools
  • Prior experience in customer service or related fields is a plus
    • Create a job alert for this search

    Customer Support Specialist • Talladega, AL, us

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