Talent.com
Client Applications Support Analyst IV - UKG Development

Client Applications Support Analyst IV - UKG Development

Tufts MedicineBurlington, VT, US
8 hours ago
Job type
  • Full-time
Job description

Client Applications Support Analyst IV - UKG Development

Join to apply for the Client Applications Support Analyst IV - UKG Development role at Tufts Medicine

Client Applications Support Analyst IV - UKG Development

2 days ago Be among the first 25 applicants

Join to apply for the Client Applications Support Analyst IV - UKG Development role at Tufts Medicine

Get AI-powered advice on this job and more exclusive features.

We are seeking an experienced UKG Pro WFM developer with deep application expertise (including Timekeeping, Attendance, Accruals, and Advanced Scheduling) and knowledge of the Boomi integration layer (CRT functional builds). This position will play a key technical developer role in optimizing and maintaining our UKG Pro WFM application to support evolving business needs, ensuring timely resolution of issues, continuous improvement of system performance, and alignment with best practices.

Hours : 40 hours per week; Monday through Friday from 8 : 30-5 : 00 PM

Location : Primarily remote - candidate must be local for onsite travel as needed to our various Massachusetts locations including Lowell General Hospital, Melrose Wakefield Hospital, Tufts Medical Center, and our Burlington Corporate Headquarters.

Job Profile Summary

This role focuses on the design, development, and implementation of information technology (IT) solutions in order to meet the organization's needs through new and existing applications, systems architecture, network systems and applications infrastructure and the management of the IT infrastructure. In addition, this role focuses on performing the following Client Applications Support duties : Designs, develops, implements, and updates internal IT applications in accordance with specifications and business needs., designs, codes, tests, and debugs computer programs, and prepares systems documentation and training. A professional individual contributor role that may direct the work of other lower level professionals or manage processes and programs. The majority of time is spent overseeing the design, implementation or delivery of processes, programs and policies using specialized knowledge and skills typically acquired through advanced education. A specialist level role that is a recognized subject matter expert in job area typically obtained through advanced education and work experience. Typically manages large projects or processes with limited oversight from manager, coaches, reviews and delegates work to lower level professionals, resolving difficult and often complex problems.

Job Overview

This position supports the design, build, testing, implementation, education, and daily maintenance / use of client applications as well as, other third-party vendor solutions that are more complex, more technical, and / or more critical to Tufts Medicine operations. This position requires regular engagement with teams, departments, and key stakeholders to gain context and an understanding of pertinent business processes and workflows. Serving in a lead capacity, possesses strong organization and project management skills, the ability to influence the performance of a collective team of resources that may not report directly to them, prioritize and delegate tasks, and facilitate initiatives from inception through completion by established deliverable dates.

Job Description

Minimum Qualifications :

  • Bachelor's degree in Computer Science, Information Systems, or related technical field.
  • Appropriate certifications or obtain certifications within a reasonable timeline.
  • Six (6) years of healthcare business analyst / IT experience.

Preferred Qualifications :

  • Master's degree in Computer Science, Information Systems, or related technical field.
  • Eight (8) years of healthcare business analyst / IT experience.
  • Experience with software development and software testing / QA.
  • Duties and Responsibilities : The duties and responsibilities listed below are intended to describe the general nature of work and are not intended to be an all-inclusive list. Other duties and responsibilities may be assigned.

  • Serves as an experienced business specialist and technology generalist responsible for aligning technology solutions with business needs per the strategic direction set forth by leadership and key stakeholders.
  • Develops detailed understanding of application functionality by attending training and / or reading documentation.
  • Serves as an intermediary between internal groups and third-party solutions or vendors to ensure the integrity and optimization of the technical build or solution is optimal.
  • Leads more complex builds and issue research / resolution tasks.
  • Secures sufficient and thorough system testing consistent with protocols established by the organizations governance committees prior to approving the migration of updates into the production environment.
  • Develops and maintains standard technical and operational documentation for all implemented efforts to support sustainability and end-user education / experience / results.
  • Manages medium to large sized projects with minimal managerial oversight.
  • Actively seeks on-going education and understanding of current / available system functionality, benefits, and implementation requirements to ensure competence as a subject matter expert ("SME") in areas of assigned focus.
  • Engages continuously with operational teams to gain context and an understanding of pertinent business processes and workflows.
  • Promotes and champions a technology enabled, data-driven operations across the health system; aims to establish formal measures of performance for all initiatives, implemented workflow, and as determine fitting to quantify other efforts / output.
  • As assigned, conducts research and analyses sufficient to vet the application of technologies with potential to enhance business processes / performance. Presents findings aligned with measurable optimization to leaders / applicable decision makers for consideration.
  • Serves as team lead assigned to specific initiatives and daily scope of responsibilities.
  • Provides technical and professional guidance to less experienced team members to develop strong team dynamics and ensure the quality of the work output.
  • Demonstrates openness and willingness to learn new technical applications and information quickly and utilize application tools and information to meet end-user / operational requirements.
  • Physical Requirements :

  • Mental requirements will be intense at times with involvement in many concurrent multi-faceted projects.
  • Requires manual dexterity using fine hand manipulation to operate a computer keyboard or related equipment.
  • Requires ability to see computer screen, monitoring equipment and reports.
  • Skills & Abilities :

  • Ability to use Microsoft Office Outlook, Teams, Word, Excel, Power Point, Visio.
  • Ability to gain additional competence using Microsoft Access, Project Management software.
  • Strong technical, analytical, problem-solving, project management skills.
  • Knowledge of organization and project management methodologies.
  • Ability to influence others to prioritize and complete tasks, through completion by established deliverable dates.
  • Ability and willingness to learn new technical applications and information quickly and utilize application tools and information to meet end-user / operational requirement.
  • High degree of professionalism and integrity is required.
  • Effective team player.
  • Strong written and verbal communication with excellent customer service orientation.
  • Ability to understand and explain complex, technical information to a non-technical user.
  • Ability to be agile and navigate through uncertainty; support team members ability to do the same.
  • Ability to interpret data and identify meaningful patterns.
  • Ability to be resourceful in gathering pertinent information to inform decision-making.
  • Ability to manage and balance multiple priorities simultaneously. Organize work effectively; seek timely guidance as requires in order to complete all assigned work by established deliverable date.
  • Tufts Medicine is a leading integrated health system bringing together the best of academic and community healthcare to deliver exceptional, connected and accessible care experiences to consumers across Massachusetts. Comprised of Tufts Medical Center, Lowell General Hospital, MelroseWakefield Hospital, Lawrence Memorial Hospital of Medford, Care at Home - an expansive home care network, and large integrated physician network. We are an equal opportunity employer and value diversity and inclusion at Tufts Medicine. Tufts Medicine does not discriminate on the basis of race, color, religion, sex, sexual orientation, age, disability, genetic information, veteran status, national origin, gender identity and / or expression, marital status or any other characteristic protected by federal, state or local law. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform essential job functions, and to receive other benefits and privileges of employment. Please contact us to request accommodation by emailing us at careers@tuftsmedicine.org.

    Seniority level

    Seniority level

    Mid-Senior level

    Employment type

    Employment type

    Full-time

    Job function

    Job function

    Information Technology

    Industries

    Software Development

    Referrals increase your chances of interviewing at Tufts Medicine by 2x

    Sign in to set job alerts for "Application Support Analyst" roles.

    Boston, MA $60,000.00-$70,000.00 6 days ago

    Boston, MA $70,000.00-$90,000.00 2 weeks ago

    Technical Support Analyst / Customer Support Rep | 100% Remote | Perfect Engilsh Required | Construction SaaS | CLUE (getclue.com)

    Boston, MA $50,000.00-$62,000.00 1 month ago

    Boston, MA $65,000.00-$90,000.00 2 weeks ago

    Boston, MA $80,000.00-$90,000.00 1 month ago

    Cambridge, MA $147,000.00-$218,000.00 3 days ago

    Government and Public Sector - Service Support Desk Analyst

    Boston, MA $32,900.00-$54,300.00 2 weeks ago

    EHR Applications Analyst 3 (ASAP)-Remote

    Don't see the role you're looking for? Join our Talent Pool!

    Dedham, MA $107,529.00-$111,000.00 16 hours ago

    Lynnfield, MA $111,900.00-$136,000.00 1 month ago

    Burlington, MA $86,900.00-$192,460.00 1 week ago

    Boston, MA $120,000.00-$240,000.00 1 month ago

    Boston, MA $100,949.33-$137,002.66 3 days ago

    Boston, MA $116,480.00-$158,080.00 2 days ago

    We're unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.

    J-18808-Ljbffr

    Create a job alert for this search

    Application Support Analyst • Burlington, VT, US

    Related jobs
    General Interest Applications

    General Interest Applications

    Vermont SportsCarMilton, VT, US
    Full-time
    Quick Apply
    Interested in joining Vermont SportsCar but don't see an open position that matches your experience? Please submit your application here so that we have your information on file for...Show moreLast updated: 30+ days ago
    Paysera Business is hiring : Technical Writer in Georgia

    Paysera Business is hiring : Technical Writer in Georgia

    MediabistroGeorgia, VT, United States
    Full-time
    Paysera is the first fintech company in Lithuania and an EU-licensed e-money institution.We provide fast, convenient, and affordable financial services globally, including a payment gateway for e-s...Show moreLast updated: 30+ days ago
    Sales Consultant

    Sales Consultant

    Victra - Verizon Wireless Premium RetailerMiddlebury, VT, US
    Full-time
    Victra is Verizon's largest premium retailer in the United States.We are seeking Sales Consultants who deliver world-class service to Every Guest. From executing Victra's sales process to sharing yo...Show moreLast updated: 30+ days ago
    Provider Portal Access Coordinator

    Provider Portal Access Coordinator

    BCforwardUSA, Vermont, Williston
    Full-time +1
    Provider Portal Access Coordinator.BCforward is currently seeking a highly motivated Provider Portal Access Coordinator in Williston, VT. Provider Portal Access Coordinator.Walnut St, Suite C, Willi...Show moreLast updated: 2 days ago
    • Promoted
    Client Intake and Processing Specialist

    Client Intake and Processing Specialist

    Plattsburgh Creative SignsPlattsburgh, NY, US
    Full-time
    Job Opportunity At Plattsburgh Creative Signs, LLC.Plattsburgh Creative Signs, LLC.Our business is focused as a full-service sign company. Our key advantages are the working conditions of our state-...Show moreLast updated: 30+ days ago
    Recent CDL-A Grads Start Your Trucking Career Now

    Recent CDL-A Grads Start Your Trucking Career Now

    SkillConnect LLCColchester, VT, USA
    Full-time
    Recent CDL-A Grads – Start Your Trucking Career with Paid Training! • •Just got your CDL-A We’ve got the perfect opportunity to launch your career! • We’re looking for motivated, safety-minde...Show moreLast updated: 21 days ago
    IBM is hiring : IBM Associate Partner - SAP User Experience Architect in Willisto

    IBM is hiring : IBM Associate Partner - SAP User Experience Architect in Willisto

    MediabistroWilliston, VT, United States
    Full-time
    We are seeking a talented IBM Associate Partner - SAP User Experience Architect to join our dynamic team.The ideal candidate will possess deep expertise across SAP's UX interfaces and applications,...Show moreLast updated: 30+ days ago
    Recent CDL-A Grads – Start Your Trucking Career Now

    Recent CDL-A Grads – Start Your Trucking Career Now

    SkillConnect LLCColchester, VT, USA
    Full-time
    Recent CDL-A Grads – Start Your Trucking Career with Paid Training! ???? • •Just got your CDL-A? We’ve got the perfect opportunity to launch your career! • We’re looking for motivated, safety-minde...Show moreLast updated: 30+ days ago
    • Promoted
    Private Client Advisor

    Private Client Advisor

    KeyCorpPlattsburgh, NY, US
    Full-time
    Location : 380 Route 3 - Plattsburgh, New York 12901.The Private Client Advisor's focus will be on our Mass Affluent client base with planning and financial wellness as the basis of their methodolog...Show moreLast updated: 20 days ago
    Garage IT Ltd is hiring : UX Writer in Georgia

    Garage IT Ltd is hiring : UX Writer in Georgia

    MediabistroGeorgia, VT, United States
    Full-time
    We are looking for a UX Writer to join our team and shape the user experience for our investment platform.In this role, you’ll collaborate closely with product, development, and content teams to cr...Show moreLast updated: 30+ days ago
    • Promoted
    Senior Assistant Business Process Services

    Senior Assistant Business Process Services

    StaffingWilliston, VT, US
    Temporary
    Temporary Provider Portal Access Coordinator.We are seeking a detail-oriented and customer-focused individual to join our Enrollment Team on a temporary basis. This role will be responsible for mana...Show moreLast updated: 1 day ago
    • Promoted
    Patient Coordinator

    Patient Coordinator

    Aspen DentalWilliston, VT, US
    Full-time
    Patient Experience Coordinator.At Aspen Dental, we put You first, offering the security and job stability that comes with working with a world-class dental service organization (DSO).Our best-in-cl...Show moreLast updated: 30+ days ago
    • Promoted
    Client Service Rep I

    Client Service Rep I

    KyybaBurlington, VT, US
    Full-time
    Overall Expectations : Our Dealer Support Team makes things more than right for our clients.On our team, technical aptitude is important, but so is a great attitude, a collaborative spirit, and a cu...Show moreLast updated: 30+ days ago
    Senior Assistant Business Process Services

    Senior Assistant Business Process Services

    V R Della Infotech IncWilliston, VT, United States
    Temporary
    Quick Apply
    Description : Temporary Provider Portal Access Coordinator Enrollment Team We are seeking a d...Show moreLast updated: 3 days ago
    • Promoted
    Client Service Associate • •

    Client Service Associate • •

    Morgan StanleyColchester, VT, US
    Full-time
    Client Service Associates provide exceptional service to our clients and support Financial Advisor(s) / Private Wealth Advisor(s) / teams on a daily basis. Through regular interactions with clients, ind...Show moreLast updated: 30+ days ago
    • Promoted
    Manager, Application Development

    Manager, Application Development

    Alpha IIBurlington, VT, US
    Full-time
    Manager, Application Development Engineering.This is a remote position open to candidates based in Atlanta, GA; Austin, TX. Burlington, VT; or Tallahassee, FL.At Aptarro, we believe the best work h...Show moreLast updated: 4 days ago
    Technology Specialist I

    Technology Specialist I

    Middlebury CollegeMiddlebury, VT, US
    Full-time
    Quick Apply
    The Technology Specialist I provides front-line technology support to the faculty, staff, and students of Middlebury College. This position receives, diagnoses, and either resolves or escalates user...Show moreLast updated: 30+ days ago
    • Promoted
    Management and Program Analyst

    Management and Program Analyst

    US Government JobsWilliston, VT, US
    Full-time
    Management And Program Analyst.Protect your homeland and defend your culture.Join USCIS, America's frontline defense against illegal foreign infiltration and fraud. As a Management and Program Analy...Show moreLast updated: 30+ days ago
    • Promoted
    Office Support Specialist

    Office Support Specialist

    AdeccoSaint Albans, VT, US
    Full-time
    Adecco is assisting a local client in recruiting for a highly skilled Office Support Specialist.This is a great opportunity for someone with strong administrative and logistics experience to grow i...Show moreLast updated: 9 days ago
    • Promoted
    Facilities Support Service Technician

    Facilities Support Service Technician

    Middlebury CollegeMiddlebury, VT, US
    Full-time
    The Support Service Technician performs essential custodial tasks, maintains flooring, prepares rooms for students and guests. Completes event setups using Event Management report and provided diagr...Show moreLast updated: 30+ days ago