Security Account Manager

Security Account Manager

Wage : $105,565.00 / Salary

The Central Atlantic Region is actively seeking a talented Security Account Manager to join our dynamic team in the Chantilly, VA office. This role focuses on managing several data center sites located in Manassas, VA, and includes a $400 monthly vehicle allowance.

As a Security Account Manager, you will play a crucial role in ensuring exceptional service delivery across assigned locations. Your responsibilities will include :

• Overseeing daily contractor operations, which includes hiring, training, and managing personnel.
• Building strong relationships with clients to ensure satisfaction and retention.
• Coordinating support services and resolving operational issues to enhance account performance.
• Achieving cost-saving and operational efficiency goals while prioritizing outstanding customer service.
• Maintaining operating schedules and overseeing payroll for contractor personnel, including after-hour emergency response.
• Communicating updates and procedures with the Client Regional Security Manager.
• Monitoring device repairs and managing the Ticketing System.
• Reviewing logs and records regularly to identify deviations and implement corrective actions.
• Compiling data for Quarterly Business Reviews (QBRs) and ensuring adherence to contract terms.
• Managing onboarding and training processes to meet local regulatory standards.
• Tracking alarm violations and managing reporting and resolutions.
• Effectively handling escalated security issues and emergency situations.
• Developing staff through coaching, counseling, training, and performance evaluations.
• Maintaining records of contractor personnel and ensuring compliance with company policies.
• Meeting staffing requirements and delivering site-specific training and annual refreshers.
• Creating and updating operational procedures and post orders for emergencies.
• Managing uniforms, equipment, supplies, and vehicle inventories with maintenance schedules.

Additional Responsibilities :

To qualify for this position, you should have :

Securitas believes in fostering a diverse, equitable, and inclusive workplace. All qualified candidates will be considered for employment regardless of race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, protected veteran status, or any other legally protected characteristic.

#CASJ

Securitas employees come from diverse backgrounds, contributing various skills and perspectives. United by our mission, we provide essential security for our clients' assets and personnel, guided by our core values—Integrity, Vigilance, and Helpfulness. If you embody these values, we invite you to become part of the Securitas team.

Benefits :

Additionally, some populations may have the option to access earned wages daily, ahead of scheduled paydays. Restrictions and fees may apply.

Waiting periods may apply to benefits. Paid time off may consist of a vacation and sick time combination or follow PTO policies based on local regulations. Benefits for union members may differ.