Assistant Manager of Food and Beverage - The Hotel Hershey

Assistant Manager Of Food And Beverage - The Hotel Hershey

Join the team at The Hotel Hershey, a luxury resort best known for its refined elegance, signature services, and abundant amenities. The Hotel Hershey is situated high atop the town of Hershey and has 326 guest rooms, including 19 Villas with 98 luxury sleeping rooms, as well as 25,000 square feet of meeting and function space. The 1930's hotel is a Historic Hotel of America and a AAA Four-Diamond Award winner.

This position is responsible for assisting in the management and administration of food and beverage operations at The Hotel Hershey and will be assigned to various outlets subject to need and demand.

As a Full-Time Team Member, you will enjoy sweet perks like FREE admission to Hersheypark, discounts, and more as soon as you receive your Employee ID! Your total compensation consists not only of the wage that you are paid, but also includes Medical, Dental, and Vision coverage beginning the first day of the next month after you begin working, 401K Contribution, paid time off, and so much more!

Job Duties

• Oversee and coordinate all outlet service training. Ensure staff are up to date on training requirements. Conduct regular reviews and updates of standards.
• Supervise outlet / banquet wait staff, server assistants, buffet runners, host(esses), cashiers, and dining reservationists. Plan and assign daily goals, tasks, and assignments in order to meet business demand.
• Schedule staff and complete payroll information in adherence with labor budget.
• Complete inventories as needed or scheduled. Order and maintain par levels of product inventory.
• Monitor service standards to ensure compliance with health, safety, and sanitation standards.
• Maintain guest service and hospitality standards. Lead and direct staff to uphold high service and hospitality standards.
• Cross-train and support other F&B outlets as needed. This position also participates in the evening Manager on Duty program.
• Perform other duties as assigned.

Qualifications

Knowledge, Skills, and Abilities

Job Demands

While performing the duties of this job, the employee is required to :

Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Hershey Entertainment & Resorts is an Equal Opportunity Employer.