Receptionist - State Farm Agent Team Member

Job Description

Job Description

Benefits :

Simple IRA

Licensing paid by agency

Hourly pay plus commission

Bonus based on performance

Opportunity for advancement

Training & development

ABOUT OUR AGENCY :

Our agency is approaching 34 years in business as of July 2025, and our commitment to providing exceptional service has only grown stronger with time. Were a close-knit team of five (both full-time and part-time), and were passionate about helping our clients feel confident and protected.

With a background in Human Service Administration and Psychology, along with holding all insurance licenses, I bring a well-rounded perspective to the industryfocused on people first. Our office culture is built on the values of excellent customer service, detailed needs assessments, and prompt, reliable follow-through. If youre looking to be part of a team that values professionalism, care, and growth, wed love to hear from you.

ROLE DESCRIPTION :

Amanda Dixon - State Farm Agent is a leading insurance agency dedicated to providing exceptional service to our customers. We are currently seeking a dynamic individual to join our team as a Receptionist - State Farm Agent Team Member.

Our ideal candidate is highly organized, detail-oriented, and committed to contributing to a positive and productive workplace. If you thrive in a supportive role and are eager to learn and grow within the insurance industry, we invite you to apply and become a valued member of our team.

RESPONSIBILITIES :

• Greet customers warmly in person and over the phone, directing them to the appropriate team members.
• Manage appointment scheduling and office communications.
• Assist in handling incoming inquiries and maintaining customer records.
• Engage in conversations with prospective and existing customers, identifying opportunities to offer insurance options.
• Provide excellent customer service and follow up on customers needs.
• Support the team with various administrative tasks and projects.

QUALIFICATIONS :

• Previous experience in a receptionist or customer service role.
• Communication and interpersonal skills.
• Organizational and multitasking abilities.
• Comfortable with engaging in sales conversations.
• Basic computer skills, including Microsoft Office and CRM systems.
• Bilingual Spanish required.