Ice Rink Operator - Recreation Part-Time Position

Added to system : 7 / 8 / 25 7 : 01 PM

Region : Colorado

Location : Aspen

Job Title : Ice Rink Operator

Department : Recreation

Classification : Non-Exempt

Pay Range (hourly) : $19.14 - 23.08

Position Summary : Performs a variety of tasks that involve customer service, building maintenance, and rink operations and duties necessary for the daily operation of the City of Aspen Ice Facilities.

Supervision Exercised and Received : Position works under the general supervision of the Ice Supervisor I & the Ice Facilities Manager.

Essential Job Functions :

Customer Service

• Provides service to customers in a helpful and friendly manner. Operates office equipment, which includes : calculator, computer, cash register and copy machine. Answers the telephone, checks voicemail and operates music system. Checks daily cash count & prepares the deposit. Registers and assists with the operation of figure skating and hockey classes. Assists with adult / youth hockey operations. Collects admission and sells passes and retail sales items.

Building Maintenance

Ice Maintenance

Sales and Sharpening

Special Events

City Organizational Values

Other duties as assigned.

Core Competencies : Displays the following key competencies in the overall job performance to include knowledge, skills and abilities :

Service : Provides excellent customer service through effective use of ice resurfacing equipment and maintenance techniques. Demonstrates humility and respect in interactions with patrons and team members. Listens actively to customer needs and takes appropriate steps to resolve issues. Maintains high standards of professionalism and follows through on operational commitments.

Partnership : Collaborates effectively in team settings, contributing ideas and listening to others to achieve shared goals. Builds trust and strong internal and external relationships to support smooth rink operations and community engagement.

Stewardship : Applies knowledge of STAR Facility guidelines, ice-making, and painting technologies to maintain a safe, high-quality ice surface. Follows safety protocols and department policies to ensure a secure environment for guests and staff. Evaluates the long-term impact of operational decisions on facility quality, safety, and sustainability.

Innovation : Demonstrates technical expertise in ice arena management and ice resurfacing technologies, including Zamboni operation. Uses logic and reasoning to identify solutions to operational challenges and seeks opportunities to improve ice quality and facility efficiency.

Communication : Communicates concisely and effectively through email, written reports, and in-person interactions. Adapts communication style to various audiences and settings.

Interpersonal : Possesses strong interpersonal skills, including empathy, courtesy, and cooperation. Relates well to individuals from diverse backgrounds and works respectfully and effectively with others.

Technology : Utilizes ice arena equipment and technology efficiently. Demonstrates willingness to adopt new technologies and adapt job duties to support innovation and operational improvements.

Other duties as assigned.

Minimum Requirements :

Education : High School diploma or GED equivalent.

Experience : One year of experience in general ice maintenance, and customer service experience.

Technical Knowledge : Must be proficient with Microsoft Word, and Email.

Licenses & Certifications : Must possess a valid Colorado driver's license or be able to obtain one within 30 days of start date. Must possess First Aid and CPR certification or be able to obtain within six months of hire.

Desirable Qualifications :

NOTE : This position requires a Criminal Background Check upon hire. Employment is contingent upon successful completion of a Criminal Background Check.

Position Type and Work Hours :

Intermittent part time, hours vary dependent on programming.

Evenings / Weekends : Required depending on special events, facility needs, or seasonal programs.

Work Environment :

Indoors : Work is primarily done in an ice arena, with cold temperatures and exposure to ice, slipping risk, etc.

Outdoors / Off-Site : Meetings and trainings in other city facilities.

Exposure to cold, heat, exhaust, fumes, etc.

Essential Physical Requirements :

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

This job description is designed to indicate the general nature and level of work. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and qualifications required of employees assigned to this job. Duties and responsibilities may change at any time with or without notice.

The City of Aspen is an Equal Opportunity Employer

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