Clerk 2 (Local Government) - Bedford County MH / ID

THE POSITION

NOTE : THIS IS A REPOSTING OF CS-2025-31962-L0012. IF YOU APPLIED UNDER THE PREVIOUS POSTING WHICH WAS OPEN FROM AUGUST 19, 2025 TO SEPTEMBER 1, 2025 , YOU CANNOT SUBMIT A NEW APPLICATION.

Thank you for viewing our job posting! Apply today for a career with Bedford-Somerset DBHS! Our vision is for every person and family that we serve will have a network of family, friends, advocates, and supportive services to live a full and productive life in our community. Learn more about us at www.dbhs.co .

This opportunity is for a Secretary to perform clerical functions for the Bedford Clinical Services Unit (CSU). This position schedules appointments, answers phone calls, takes payments, prepares letters, completes registration for new consumers, scans documents, and performs other office duties.

Excellent benefits, pension plan, alternative work schedule options, paid time off, and more! Apply today!

DESCRIPTION OF WORK

This position performs clerical functions and a variety of document processing activities in the Bedford Clinical Services Unit (CSU).

• Facilitate doctors' workdays as scheduled.
• Schedule new doctor appointments, handle cancellations, and reschedule appointments.
• Handle medication related information.
• Review and ensure that consumer Electronic Health Record (EHR) charts contain current consent forms, Releases of Information (ROI) and up to date treatment plans.
• Assist in preparing paperwork for referrals to the CSU or other agency providers as needed.
• Print daily doctor schedule. Verify consumer demographics and contact information in the EHR.
• Take payments via cash, check, or credit card.
• Prepare documents and / or letters to be mailed to primary care physicians, specialists, other providers, etc.
• Answer calls for the doctors, nurses, Clinical Director, and therapists, and redirect the calls or take messages for the appropriate staff.
• Make reminder calls each day for psychiatric patients and psychotherapy clients.
• Screen calls and determine when to report problems to the doctor and / or therapist.
• Screen calls from consumers regarding medications.
• Serve as receptionist greeting clients and visitors.
• Complete Fast Track Registration for new consumers.
• Meet with consumers to check insurances, start the intake process, sign ROIs and Consent to treatment forms, reviews Privacy practices and voter registration forms.
• Perform general office duties and generate documents which may include discharge letters, various computerized reports and spreadsheets, taking reports from dictated sources, handwritten drafts, and / or original source documents.
• Copy correspondence and distribute to individuals both inside and outside of the Agency.
• Scan and upload correspondence, reports, etc. into the EHR.
• Route treatment plans for required signatures.
• Assist in training interns and new employees to familiarize them with the OP department, the EHR, etc., and provide training on various tasks when requested.
• Work with consumers, case management staff, therapeutic staff, nurses, and physicians to ensure transfers to appropriate services.
• Use the Evolv / NetSmart EHR system to look up demographic information, insurance, and financial data, etc.
• Type correspondence, verify insurance information, and ensure completion of insurance authorization forms.
• Assist outpatient nurses with management of appointments which includes but is not limited to scheduling patients, faxing of documents, compiling of reports, collection of information, requesting medical records, completion of ROI's, completing pre-authorizations / reauthorizations, coordination of medication requests and / or distribution of received prescriptions, completing and distributing doctor / nurse calendars, etc.
• Provide back-up coverage to receptionist as needed.
• Answer telephone calls and re-direct calls to appropriate departments.
• Provide back-up coverage for other medical secretaries on an as needed basis.
• Assist other medical secretaries with related duties.
• Perform other related duties as assigned.

Work Schedule and Additional Information :

REQUIRED EXPERIENCE, TRAINING & ELIGIBILITY

QUALIFICATIONS

Minimum Experience and Training Requirements :

Other Requirements :

Legal Requirements :

Under the Act, a conditional offer of employment will require submission and approval of satisfactory criminal history reports, including but not limited to, PA State Police and FBI clearance.

Under the Law, a conditional offer of employment will require submission and approval of satisfactory criminal history reports including, but not limited to, PA State Police clearance, PA Child Abuse history clearance, and FBI Fingerprint clearance.

How to Apply :

Veterans :

Telecommunications Relay Service (TRS) :

If you are contacted for an interview and need accommodations due to a disability, please discuss your request for accommodations with the interviewer in advance of your interview date.

The Commonwealth is an equal employment opportunity employer and is committed to a diverse workforce. The Commonwealth values inclusion as we seek to recruit, develop, and retain the most qualified people to serve the citizens of Pennsylvania. The Commonwealth does not discriminate on the basis of race, color, religious creed, ancestry, union membership, age, gender, sexual orientation, gender identity or expression, national origin, AIDS or HIV status, disability, or any other categories protected by applicable federal or state law. All diverse candidates are encouraged to apply.

EXAMINATION INFORMATION

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