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Customer Service Representative - State Farm Agent Team Member
Customer Service Representative - State Farm Agent Team MemberJimmy Watts - State Farm Agent • Columbus, GA, US
Customer Service Representative - State Farm Agent Team Member

Customer Service Representative - State Farm Agent Team Member

Jimmy Watts - State Farm Agent • Columbus, GA, US
1 day ago
Job type
  • Full-time
Job description

Job Description

Job Description

Benefits :

  • Health Benefits
  • Bonus based on performance
  • Paid time off
  • Training & development

ROLE DESCRIPTION :

As a Customer Service Representative - State Farm Agent Team Member with Jimmy Watts - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support.

Responsibilities

  • Establish customer relationships and follow up with customers, as needed.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Requirements

  • Interest in marketing products and services based on customer needs
  • Excellent communication skills - written, verbal and listening
  • People-oriented
  • Detail oriented
  • Proactive in problem solving
  • Able to learn computer functions
  • Ability to work in a team environment
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