Job Description
Job Description
Benefits :
- Exceptional support team
- Fun, supportive, and safe working environment
- Rewards and recognition programs
- Comprehensive paid training
- Daily Pay
- Competitive salary
- Bonus based on performance
Are you compassionate, dedicated, and dependable? Do you love to go above and beyond to help others?
At FirstLight Home Care, were dedicated to hiring the kind of people we would trust with our own families. Were currently searching for quality caregivers who are committed to making a difference in the lives of others. For these folks, caregiving is not just a job its a calling.
When we find these amazing professionals, we believe in taking really good care of them because extraordinary caregivers are the heart and soul of our company. They help us live out our mission every day by providing first-class personal service to our clients so that they may enjoy warmth, independence, and relaxed comfort in the place they call home.
Job Summary :
This individual will be responsible for coordinating and maintaining schedules for FirstLight Home Care clients and staff.
Scheduler responsibilities include :
Essential job duties for this position include the following items. Other duties may be performed as assigned or required
Understand and adhere to established FirstLight Home Care policies and proceduresSchedule client appointments / visits according to Service Plan / Care Plans and staff availabilityMaintain proper staffing levels to ensure proper coverage for all clientsEnter scheduling data, create and release weekly schedules for all assigned caregiversMaintain call-in, retention, and staff and client statistic reportsContact care providers and clients regarding day-to-day changesDiscern client services required as outlined in agreements, urgent requests, and care plansEnter staff and client information into a databaseMaintain staff and client database (i.e. employee assessments, dates and reminders of TB, client admission, client hospital admission and discharge)Perform general office duties including but not limited to word processing, photocopies, files, shreds, sorting / distributing mail, providing reception coverage, telephone services, etc.Take calls after hours and weekends to handle emergencies, scheduling issues, and client referrals / intakesWork toward continuous quality improvementStay current with changing technology, including software programsUphold, support, and promote all company policies and proceduresAdhere to all HIPAA regulationsThe ideal candidate will have :
To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the minimum knowledge, skills, and ability required.
High school diploma or general education degree (GED); or one (1) to two (2) years related experience and / or training; or equivalent combination of education and experience.Proficiency with Microsoft Suite and or Google Suite and scheduling software requiredWorking knowledge of basic medical terminology requiredPossess and maintain a valid drivers license and maintain valid auto insuranceAbility to read and understand short instructions, correspondence, and memosAbility to effectively communicate through written and verbal languageAbility to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organizationAbility to evaluate situations and make complex decisions using critical thinking and reasoningExperience with Wellsky / Clearcare