Talent.com
Field Service Technician

Field Service Technician

Shimadzu Scientific InstrumentsBoston, MA, United States
9 hours ago
Job type
  • Full-time
Job description

Description

Field Service Technician

Location : Boston, MA

Salary : $61,000 - $63,000 per year

  • Based on your location, a Cost of Living Adjustment (COLA) is available as part of the total compensation package

Who are we?

Established in 1975, Shimadzu Scientific Instruments is one of the largest suppliers of analytical instrumentation, physical testing, and environmental monitoring systems in the world. Ground-breaking scientific research, manufacturing ideas and results continue to propel Shimazu's outstanding reputation and "Excellence in Science." People dedicated to our mission have the largest impact on Shimadzu's continued growth and success. Would YOU like to join a diverse team of professionals working together with researchers, scientists and manufacturers to help better lives worldwide?

What can Shimadzu offer YOU?

  • Our Culture - A work environment that values diversity, inclusion & belonging
  • Competitive Compensation - Day 1 Benefits & Competitive Salary
  • Retirement Benefits - Matching 401K & Profit-Sharing Program
  • Professional Growth - Clear pathways for Career, Leadership and Personal Development
  • Health Benefits - Flexible Spending / Health Savings Accounts
  • Work-Life Balance - Generous & Front-Loaded Paid Time Off Plan
  • Education - Tuition Assistance Program for both graduate and undergraduate levels
  • Insurance Perks - Pet Insurance, optional Identity theft, legal pre-paid and critical care buy-up insurance benefits, generous company paid life insurance & short-term disability programs
  • Work Flexibility - Business casual Dress Attire & casual (jeans) Friday!
  • Employee Engagement - Employee Resource Groups to network, build a sense of community and enhance one's career and personal development
  • ADDITIONAL COMPENSATION :

  • For Service, Technical Support, Marketing & Sales Roles : Additional compensation is available through either an Incentive and / or Commission Plan.
  • For Employees who reside in Connecticut, Massachusetts, New Jersey and California : Additional compensation is offered through a Cost-of-Living Adjustment (COLA)
  • Position Summary :

    Shimadzu Scientific Instruments is seeking a Field Service Technician to join our team and play a vital role in providing exceptional service and support for our analytical instrumentation. In this position, you will be responsible for a variety of service-related functions, including the repair, maintenance, and performance verification of assigned products, including demo equipment and instruments returned from customers.

    JOB FUNCTIONS INCLUDE, BUT ARE NOT LIMITED TO :

  • Provide daily repair and maintenance support for assigned products, including installations.
  • Conduct in-house bench repairs and onsite customer repairs as needed while primarily handling field service calls with limited supervision.
  • Travel within the local region (including day and overnight trips) to support customer needs.
  • Offer technical support via phone to customers and field personnel regarding repairs, maintenance and installations.
  • EDUCATION AND QUALIFICATIONS :

  • Associate degree in Electrical Engineering or Technology; a bachelor's degree is preferred.
  • At least one year of experience in repairing analytical instrumentation, including HPLC, GC, LCMS, AA, or similar instruments.
  • Strong technical knowledge and understanding of these technologies.
  • Excellent communication and customer relations skills.
  • Willingness to travel
  • At Shimadzu Scientific Instruments, we believe in providing structured career paths that recognize and reward talent. If your expertise surpasses the level specified in the listed position, we offer the flexibility to upgrade positions to better suit your qualifications accompanied by a salary adjustment.

    Compensation & Benefits :

    This full-time, non-exempt position comes with a comprehensive benefits package. In your first year, you will receive 10 paid vacation days, 8 paid personal days, 8 paid scheduled holidays and 3 paid floating holidays (Residents of California and Puerto Rico will receive state-mandated sick leave instead of personal days). After one year of employment, you will also be eligible for a generous short-term disability program with the company covering 100% of monthly premiums.

    The starting salary range for this role is $61,000 to $63,000 annually, paid semi-monthly. As a non-exempt position, you will be eligible for overtime and double time pay, as outlined in our employee handbook. Additional variable compensation includes an incentive plan (10% of base salary) based on company and service performance, paid semi-annually in April and October. A year-end discretionary bonus may also be awarded based on overall company performance.

    This position includes a company car with a fuel card (with a $55 per pay deduction for personal use), company laptop, and a company-paid cell phone, which remains company property but can be used for personal purposes.

    For more details on benefits, please visit www.ssi.shimadzu.com / jobs .

    Shimadzu is not accepting unsolicited assistance from search firms for this employment opportunity. Please, no phone calls or emails. All resumes submitted by search firms to any employee at Shimadzu via email, the Internet or in any form and / or method without a valid written search agreement in place for this position (and agency was requested to work the requisition) will be deemed the sole property of Shimadzu. No fee will be paid in the event the candidate is hired by Shimadzu as a result of the referral or through other means.

    EEO Statement :

    Shimadzu Scientific Instruments (SSI) is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, citizenship, color, family or medical care leave, gender identity or expression, genetic information, immigration status, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran or military status, race, ethnicity, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable local laws, regulations and ordinances. If you need assistance and / or a reasonable accommodation due to a disability during the application process, please click here .

    Qualifications

    Behaviors

    Functional Expert - Considered a thought leader on a subject

    Detail Oriented - Capable of carrying out a given task with all details necessary to get the task done well

    Innovative - Consistently introduces new ideas and demonstrates original thinking

    Team Player - Works well as a member of a group

    Thought Provoking - Capable of making others think deeply on a subject

    Education

    Bachelors of Chemistry (preferred)

    Associates of Electrical Engineering (required)

    Skills

  • Instrument- HPLC (required)
  • Instrument- GC (required)
  • Equal Opportunity Employer / Protected Veterans / Individuals with Disabilities

    This employer is required to notify all applicants of their rights pursuant to federal employment laws.

    For further information, please review the Know Your Rights notice from the Department of Labor.

    Create a job alert for this search

    Field Service Technician • Boston, MA, United States

    Related jobs
    • Promoted
    Field Services Technician (Continuous Emissions Monitoring Systems)

    Field Services Technician (Continuous Emissions Monitoring Systems)

    Alliance Technical GroupCanton, MA, United States
    Full-time
    As a CEMS Field Service Technician, you'll be responsible for the service, repair, and quality assurance of CEMS equipment at customer locations and occasionally in-house.You'll also support the Fi...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    TrunoBoston, MA, US
    Full-time
    This individual is on the front line, ensuring customer satisfaction by responding to requests for onsite service at customer locations in their assigned territory. This position requires daily trav...Show moreLast updated: 2 days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    OWL ServicesNashua, NH, US
    Full-time
    OWL Services is the premier sales, installation, program management and service provider to retail, commercial, fleet, aviation and marine, and emergency power generation companies across the U.Wit...Show moreLast updated: 1 day ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Mazak CorporationNashua, NH, United States
    Full-time
    We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers.Field Service...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Rittal LLCBoston, MA, US
    Full-time
    Seeking hands-on Field Service Technician with industrial & commercial HVAC experience! If you have HVAC, climate control, industrial chillers maintenance, repair experience, and enjoy working ...Show moreLast updated: 2 days ago
    • Promoted
    Technician, Field Svc II

    Technician, Field Svc II

    Canon U.S.A., Inc.Dedham, Massachusetts, United States, 02026
    Full-time
    Quick Apply
    Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge. If so, Canon USA, an innovator of technology, solutions, ...Show moreLast updated: 30+ days ago
    • Promoted
    B-Level Technician

    B-Level Technician

    Finch Turf, Inc.Avon, MA, United States
    Full-time
    Friendly and supportive environment.Great benefits and compensation.Self-motivated and willing to learn.Adaptable to changing priorities. Good work ethic and positive attitude.Travel to and from var...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    UBEO Business ServicesRockland, MA, US
    Full-time
    UBEO Business Services, the premier provider of business technology products and services, is seeking to hire a Field Service Technician to join our team in Rockland, Massachusetts.Primary products...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician Boston MA Mobility Customer Services

    Field Service Technician Boston MA Mobility Customer Services

    Siemens MobilityBoston, MA, United States
    Full-time
    Pioneering in America, from the first mile to the last.For more than 160 years, Siemens has been an integral provider of infrastructure, electrification, and transportation solutions in the United ...Show moreLast updated: 20 days ago
    • Promoted
    Field Service Technician - Nashua, NH

    Field Service Technician - Nashua, NH

    Mazak CorporationNashua, NH, United States
    Full-time
    We are currently searching for a candidate who will install equipment, train customers, execute warranty repairs and provide after warranty service on CNC Lathes and Machining Centers.Field Service...Show moreLast updated: 30+ days ago
    • Promoted
    Installation & Service Technician

    Installation & Service Technician

    SavariaHaverhill, MA, US
    Full-time
    Savaria is a global leader in accessibility and patient care products, designing and building wheelchair lifts, stairlifts, elevators for home and commercial applications, medical beds, therapeutic...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Engineer I (Onsite Bedford, MA)

    Field Service Engineer I (Onsite Bedford, MA)

    WerfenBedford, MA, United States
    Full-time
    Bedford - 180 Hartwell Road Bedford, Massachusetts 01730 United States.Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specia...Show moreLast updated: 9 days ago
    • Promoted
    Field Service Representative / Install Tech

    Field Service Representative / Install Tech

    Hutchinson Industries IncWoburn, MA, US
    Full-time
    Facility : Field and Woburn, MA location.The individual in this position is primarily responsible for supporting Hutchinson’s Service Division and the installation, inspection, and testing of ...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Rite-Hite CompanyNorth Reading, MA, United States
    Full-time
    In addition, Service Technicians act as a technical resource for our customers and our sales force.This position works independently or in small teams in a field service environment, and is a prima...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Amano McGann, IncWoburn, MA, US
    Full-time
    For more than 40 years, Amano has delivered innovative technology solutions for the parking and time and attendance markets. Amano provides sophisticated and reliable parking systems which satisfy t...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician

    Field Service Technician

    Viken DetectionBurlington, MA, US
    Full-time
    Viken Detection is seeking a detail-oriented and experienced.In this role, you will be a crucial part of our global customer support effort, responsible for the worldwide training of service partne...Show moreLast updated: 30+ days ago
    • Promoted
    Field Service Technician - SITECH

    Field Service Technician - SITECH

    Milton CATStoughton, MA, United States
    Full-time
    Field Service Technician - SITECH.Sitech is seeking an experienced Earthmoving Field Service Technician.Technicians are responsible for the diagnosis, repair, reconditioning, overhaul and maintenan...Show moreLast updated: 30+ days ago
    • Promoted
    Technician, Field Svc II

    Technician, Field Svc II

    Canon U.S.A., Inc. CareersDedham, Massachusetts, US
    Full-time
    Spotting a solution and fixing a problem is a tremendous technical skillset.It requires diligence, determination, and a knack for knowledge. If so, Canon USA, an innovator of technology, solutions, ...Show moreLast updated: 30+ days ago