Front of House - Portfolio Captain, Bar

Welcome to The Tavern Collective

We're a modern-day reinvention of the public house. Nostalgic music, steampunk vibes and a French Bulldog mascot make every day uncommon and exciting.

At Tavern, you're looking at a place where common is thrown out the window. A place where you can be yourself and share your infectious personality with every guest in the building and an environment that cultivates the purest definitions of hospitality - even if you lack the necessary experience, our teams are committed to training with programs designed to help your reach your best self. No matter how good the food is (you won't stop eating it), how cool the restaurant is (you'll want to tell your friends), or how amazing the uniforms are (they really are), exceptional hospitality is what drives you to be great every day.

Key Responsibilities

• Lead a great shift by ensuring exceptional hospitality and team support.
• Foster a culture of guest loyalty and team care using the success triangle.
• Oversee daily bar operations and beverage program execution.
• Ensure compliance with health and safety standards.
• Ensure service standards are consistently met and exceeded.
• Monitor daily/weekly sales goals and guest count targets.
• Staff and train bar team members, including hospitality leaders.
• Manage bar uniform program and training platforms.
• Facilitate ongoing beverage education and menu rollout communication.
• Promote a positive, energetic, and rewarding work environment.

Key Requirements

• Proven leadership in hospitality and shift management.
• Strong knowledge of bar operations, beverage programs, and inventory systems.
• Ability to analyze KPIs and implement operational improvements.
• Familiarity with Crunchtime, Steritech, and brand standards assessments is an asset.
• Skilled in training, coaching, and developing bar team members.
• Commitment to health and safety compliance and cleanliness standards.
• Effective communication and collaboration with leadership and marketing teams.
• Experience in managing social media content and guest engagement strategies.

Perks & Opportunities?

• Employee discounts (Corporate locations Only) with Tavern, Denny's, Sandman Hotel Group, Moxie's Grill & Bar, Chop Steakhouse & Bar, Shark Club Sports Bar & Grill, Grouse & Revelstoke Mountain Resorts and more!
• Gain valuable experience in time management and communication
• Expand your network with new connections
• Advance your people skills
• Grow your career in our rapidly expanding company
• Learn about opportunities for taking part in new restaurant opens across Canada and the USA

Proud to be 100% Canadian-owned, Northland Properties' are recognized as one of the most trusted names in hotels, restaurants, resorts, sports, construction, and asset management. Our well-known and loved brands have been bringing people together to celebrate unforgettable experiences across Canada, the US, Ireland, and the UK for over 50 years. As Canada's fastest-growing hospitality group, we believe the foundation of our continued success is our people and their ability to take great care of our guests.

At Northland Properties, we are committed to building a network of talented professionals who can help to provide exceptional hospitality experiences. As an equal opportunity employer, we are constantly seeking motivated and enthusiastic individuals to join us in various fields, including Construction, Finance, IT, HR, Marketing, and Support Center. To join our dedicated team and be a part of our thriving hospitality community, explore the exciting career opportunities available at https://northland.ca/careers/.