LTSS Ongoing Case Manager

Are you passionate about helping people live fuller, more independent lives? Do you thrive in a dynamic, mission-driven environment where your work makes a tangible difference every day?

A&I Avenues is growing, and we're looking for a dedicated and compassionate LTSS Ongoing Case Manager to join our team! In this vital role, you'll support individuals with disabilities and long-term care needs by ensuring they receive high-quality services and access to the resources they need to thrive.

Key Responsibilities

As a Case Manager, you'll be the key advocate and connector for your clients, guiding them through complex systems, building customized Service Plans, and coordinating care that truly meets their individual needs. Your responsibilities will include :

• Building personalized Service Plans that reflect your clients' goals, strengths, and needs.
• Conducting eligibility assessments during enrollment and annual reviews.
• Monitoring service delivery to ensure quality, consistency, and compliance.
• Empowering clients and families with information, education, and access to resources.
• Coordinating care with providers, guardians, and other support systems.
• Resolving concerns and navigating appeals to uphold client rights and satisfaction.
• Maintaining accurate documentation to ensure ongoing funding and regulatory compliance.

This role offers the chance to be part of a team that values person-centered care, proactive communication, and innovative problem-solving.

What A&I Avenues Offers

At A&I Avenues, we believe that taking care of our team is just as important as taking care of our clients. That's why we offer a comprehensive benefits package and a supportive work environment designed to help you thrive, personally and professionally.

Including medical, dental, and vision insurance, 401(k) with employer match, employer-paid life and long-term disability insurance coverage.

Take the necessary time to recharge with paid holidays, vacation, and personal days, along with flexible scheduling that supports both personal and professional responsibilities.

Enjoy a mix of remote work and in-person client engagement in the Colorado Front Range area. Case Managers also participate in a monthly in-person team meeting at our Lafayette office- fostering connection, collaboration, and team support.

Make a direct, lasting impact in the lives of individuals with disabilities and long-term care needs.

We encourage ongoing learning and provide opportunities for training, skill development, and internal advancement.

Be part of a compassionate, collaborative team that values respect, integrity, and a deep commitment to making a meaningful difference in the lives of others.

We support community-based work with travel reimbursement and a stipend to help cover the cost of a mobile device.

Core Qualities of a Successful Case Manager

At A&I Avenues, successful Case Managers consistently :

Required Qualifications :

Preferred : Bachelor's degree in human services or related field.

OR : 5 years of relevant experience in long-term care / disability services.

OR : A combination of education and experience that prepares you for the role.

Additional Requirements :

Bonus if You Have :

Work Environment & Expectations

This role offers a hybrid work model that balances remote work with regular in-person visits to clients, ensuring hands-on support and meaningful engagement in the community. Case Managers are based in, or willing to relocate to, the Colorado Front Range area to effectively serve clients in Broomfield, Boulder and Gilpin Counties.

The position is structured around a standard 40-hour work week, with flexibility built in to accommodate client needs and scheduling demands. Any overtime must be pre-approved to maintain work-life balance and operational efficiency.

This dynamic environment requires adaptability, strong time management, and a commitment to providing high-quality, person-centered care both in the field and virtually.