L2 Field Engineer

NTT DATA Services currently seeks an L2 Field Engineer to join our team!

L2 Network Engineer (Field Services)

Job Description :

We are seeking a skilled and motivated Field Services L2 Network Engineer to join our team. The ideal candidate will have experience in service delivery, field services, and LAN survey roles, with a strong focus on hands?on tasks and technical expertise. The role involves working with various network technologies and tools.

Key Responsibilities :

• Perform rack and stack of network devices, servers, and firewalls.
• Ability to cable devices including working with copper, fiber (single and multi?mode), and SFPs.
• Ability to work with patch panels, port maps, and cabling best practices.
• Install, terminate, and test Ethernet and fiber optic cables.
• Perform cable management to ensure organized and efficient cabling infrastructure.
• Troubleshoot and resolve connectivity issues related to cabling.
• Upgrade OS versions on network devices from vendors such as Cisco, Meraki, Aruba, Juniper, Palo Alto, F5, and Fortinet.
• Apply network configurations to devices from various vendors.
• Gain console access to network devices for configuration and troubleshooting.
• Troubleshoot and resolve network connectivity issues, ensuring minimal downtime and optimal performance.
• Work with common network protocols and tools to diagnose and resolve network issues, including BGP, OSPF, EIGRP, spanning tree, VLANs, and QoS.
• Respond to escalated client requests and escalation unresolved, or complex problems, to the relevant third parties.
• Assist with the documentation of standard operating procedures relating to installations and fixes.
• Take ownership of assigned work and issues that may arise.
• Collaborate with client IT teams, onsite and remotely to implement network changes and upgrades.
• Create, maintain, and update network documentation, including diagrams, configurations, and procedures.
• Assist in the design and implementation of network projects and initiatives.
• Ability to travel 50?75% required. Must live near a major airport.
• Physical ability to lift and carry equipment, climb ladders, and work in confined spaces.

Must be able and willing to work at heights up to 12 feet using ladders and / or up to 40 feet with scissor lifts, as needed.

This position may require working in various environments, including data centers, office buildings, and construction site s.

Stay current with industry trends and advancements in network technologies.

Perform any other related tasks as required.

Knowledge and Experience :

Qualifications :

About NTT DATA Services :

NTT DATA Services is a recognized leader in IT and business services, including cloud, data and applications, headquartered in Texas. As part of NTT DATA, a $30?billion trusted global innovator with a combined global reach of over 80 countries, we help clients transform through business and technology consulting, industry and digital solutions, applications development and management, managed edge?to?cloud infrastructure services, BPO, systems integration and global data centers. We are committed to our clients' long?term success. Visit or LinkedIn to learn more.

NTT DATA Services is an equal opportunity employer and considers all applicants without regard to race, color, religion, citizenship, national origin, ancestry, age, sex, sexual orientation, gender identity, genetic information, physical or mental disability, veteran or marital status, or any other characteristic protected by law. We are committed to creating a diverse and inclusive environment for all employees. If you need assistance or an accommodation due to a disability, please inform your recruiter so that we may connect you with the appropriate team.

Where required by law, NTT DATA provides a reasonable range of compensation for specific roles. The starting hourly range for this remote role is ($40 - 45 / hourly) . This range reflects the minimum and maximum target compensation for the position across all US locations. Actual compensation will depend on several factors, including the candidate's actual work location, relevant experience, technical skills, and other qualifications.

This position is eligible for company benefits that will depend on the nature of the role offered. Company benefits may include medical, dental, and vision insurance, flexible spending or health savings account, life, and AD&D insurance, short?and long?term disability coverage, paid time off, employee assistance, participation in a 401k program with company match, and additional voluntary or legally required benefits.

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