Platform Support Engineer
VirtualVocationsDes Moines, Iowa, United States2 days ago
Job type
- Full-time
Job description
A company is looking for a Platform Support Engineer to provide advanced technical support and troubleshoot complex issues.
Key Responsibilities
Manage and prioritize support tickets according to SLAs, ensuring timely resolution and effective communication
Conduct thorough investigations to identify root causes of technical challenges and collaborate on solutions
Provide frontline technical support for platform-related issues reported by customers and internal stakeholders
Required Qualifications
Bachelor's degree in computer science, Information Technology, informatics, or related field
5+ years of experience in a support team or similar role within a SaaS environment
Experience with ticketing systems and software such as ServiceNow, JIRA, or Azure DevOps
Knowledge of and experience working with REST APIs
Experience with cloud-based infrastructure and services preferred
Create a job alert for this search
Platform Engineer • Des Moines, Iowa, United States
Related jobs
Sign on Bonus Available - Paid out in 3 equal payments after completing 3 months, 6 months, and 9 months of employment • •.
We are pleased to share that two distinct opportunities are currently open w...Show moreLast updated: 24 days ago
For nearly 100 years, Arnold Motor Supply has provided amazing career opportunities for those who prefer to keep things simple.
we focus on relationships, service, and expertise.Were passionate abo...Show moreLast updated: 30+ days ago
KDSM has an excellent career opportunity for a full-time IT Engineer to support the Engineering Department on its daily computer and network operations.
This position involves maintaining computers ...Show moreLast updated: 30+ days ago
Mobile Medical Corporation (MMC)is a certified.Womens Business Enterprise (WBE).We are proud to be celebrating35 years in businessand continue to experience rapid growth across the country! Join a ...Show moreLast updated: 30+ days ago
Molina Healthcare Services (HCS) works with members, providers and multidisciplinary team members to assess, facilitate, plan and coordinate an integrated delivery of care across the continuum, inc...Show moreLast updated: 3 hours ago
JOB DESCRIPTION Job SummaryProvides non-clinical administrative support to the care management function, and contributes to interdisciplinary team efforts supporting provision of integrated deliver...Show moreLast updated: 30+ days ago
We have a great opportunity for an Enterprise Architect to join our architecture team and help us develop technology strategy and roadmaps for delivering unified customer and employee experience th...Show moreLast updated: 12 days ago This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...Show moreLast updated: 13 days ago 
Duration : 03 months of contract with Possibility of extension.The Systems Administrator is responsible for effective installation / configuration, operation, and maintenance of systems hardware and s...Show moreLast updated: 30+ days ago This is an In Office Position • •.This role operates administratively in a.Home and Community-Based Services (HCBS) Setting.
Iowans with functional, cognitive, and other physical or mental health need...Show moreLast updated: 12 days ago 
Sysco is Now Hiring Diesel Fleet Technicians in Ankeny, IA!.Earn $26 - $32 per Hour • Plus a $600 Annual Boot & Tool Allowance.
Up To $5,000 Sign-On Bonus for New Hires.We offer our colleagues th...Show moreLast updated: 30+ days ago
New Journey, a Genesis10 company, is actively seeking a Senior Industrial Controls and Automation Engineer resource for a full time position with our client.
About The Role We are seeking a Senior I...Show moreLast updated: 3 days ago
Background, context, and vision for this role and why this role exists.As part of the Todd & Sargent IT Team, the IT Senior Administrator is responsible for managing and securing enterprise sys...Show moreLast updated: 2 days ago
Designs and builds company specific enterprise application systems and technology expertise across multiple disciplines.Applies and promotes key principles (e.
Considers business problems “end-to-en...Show moreLast updated: 10 hours ago
System Engineer Job Duties : Manages and monitors all installed systems and infrastructure for ...Show moreLast updated: 30+ days ago![▷ [Only 24h Left] Direct Support Supervisor...](https://cdn-logos.talent.com/v1/logo/image?feedcode=jobbydoo-pms-directapply&company_name=imagine%20the%20Possibilities)
This is an In Office Position • • This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with funct...Show moreLast updated: less than 1 hour ago
Bank is currently seeking embedded payment consultants to join the embedded team.This is a customer facing sales / relationship role that leverages all works with existing channels within USBank to a...Show moreLast updated: 23 hours ago Solution Architect Job Duties : Responsible for assisting in the establishment of an IT Architect...Show moreLast updated: 30+ days ago Supported Employment (SE) Setting.Rather than assuming individuals with development or intellectual disabilities are not qualified to work, Supported Employment services provide these individuals w...Show moreLast updated: 10 days ago This is an In Office Position • • This role operates administratively in a Home and Community-Based Services (HCBS) Setting, defined as medical, social, and supportive services for Iowans with funct...Show moreLast updated: less than 1 hour ago
- Promoted
HCBS Homes / Hourly Direct Support Professional I
imagine the PossibilitiesWinterset, IA, United StatesFull-time +1
- Promoted
Full Time Automotive / Engine Machinist
Arnold Motor SupplyNevada, IA, United StatesFull-time
Broadcast IT Engineer
Sinclair Broadcast GroupUSA, Iowa, Des MoinesFull-time
- Promoted
EMT (PT- PRN)- Immediate Opening!
Mobile Medical CorporationWaukee, IA, USFull-time +1
- Promoted
- New!
Case Management Processor (Must reside near Detroit, MI)
Molina HealthcareAMES, IA, United StatesFull-time
- Promoted
Case Management Processor
Molina HealthcareAmes, IA, United StatesFull-time
Enterprise Architect (Hybrid)
Principal Financial Group, Inc.USA, Iowa, Des MoinesFull-time +1
- Promoted
Home & Community Based Services Supervisor
imagine the PossibilitiesWinterset, IA, United StatesFull-time +1
Linux Engineer
Sunrise SystemsDes Moines, Iowa, United StatesTemporary
Quick Apply
- Promoted
Direct Support Supervisor
imagine the PossibilitiesWinterset, IA, United StatesFull-time +1
- Promoted
Diesel Fleet Tech - Earn Up to $32 / Hour - $5,000 Sign-On + Benefits
SyscoMcCallsburg, IA, USFull-time
- Promoted
Senior Industrial Controls and Automation Engineer - Bondurant, IA
Genesis10Bondurant, IA, USFull-time
- Promoted
Senior IT Administrator
Todd & Sargent, Inc.Ames, IA, USFull-time
- Promoted
- New!
Lead Engineer, Applications - Edifecs / QConnect - Remote
Molina HealthcareAMES, IA, United StatesFull-time
- Promoted
System Engineer
TradeJobsWorkForce50062 Melcher-Dallas, IA, USFull-time
- Promoted
- New!
▷ [Only 24h Left] Direct Support Supervisor...
imagine the PossibilitiesWinterset, IA, USFull-time +1
- Promoted
Payments Solutions Engineer - Embedded Sales
USA JobsDes Moines, IA, USFull-time
- Promoted
Solution Architect
TradeJobsWorkForce50062 Melcher-Dallas, IA, USFull-time
- Promoted
Supported Employment Community Integration Professional I
imagine the PossibilitiesBoone, IA, United StatesFull-time +1
- Promoted
- New!
Support Services Supervisor [Apply in 3 Minutes]...
imagine the PossibilitiesWinterset, IA, USFull-time +1