Area Manager - Evenings

Description At Citizens, we’re focused on

relationship-building and delivering exceptional customer

experiences through every interaction. By fostering deep and

lasting relationships, we drive customer loyalty while advancing

our strategic goals to acquire, retain, and grow the business. As a

Branch Manager (BM) , you will lead your team in exceeding customer

expectations, nurturing relationships that drive long-term success.

In this role, you’ll spearhead branch performance, sales growth,

and an outstanding colleague and customer experience. By leveraging

inspirational leadership, collaborative partnerships, and sound

operational practices, you will create and sustain a strong

customer-centric culture. As both a leader and coach, you’ll help

your team achieve individual and collective performance and sales

goals through innovative solutions that address customer needs and

deliver product and service value. A successful BM thrives in a

digital-first environment, showcasing the seamless accessibility of

mobile and online banking platforms to customers. You’ll play a

pivotal role in building a diverse talent pipeline, developing your

colleagues to meet evolving business needs, and prioritizing their

performance and growth. With a focus on continuous learning, you’ll

implement coaching plans that inspire your team to achieve personal

and branch-wide goals. To succeed, you must effectively communicate

business priorities in a way that energizes and empowers your

colleagues to execute with confidence. As the branches execution

and outcomes owner, you’ll combine financial acumen with strategic

insights to guide decision-making and deliver results. As a visible

and engaged brand ambassador, you will connect with the local

community to cultivate new customer relationships and deepen

existing ones. High School diploma or equivalent required ~

Leadership experience, with proven ability to coach and develop to

drive sales excellence, ensure the delivery of world-class customer

service, and operational integrity in a high-volume branch

environment ~4 years sales management experience in Retail or

Branch Banking environment ~ Successful record of managing

objectives in meeting sales goals, deadlines and branch goals in a

profit and loss environment ~ Drive an exceptional customer

experience validated through customer satisfaction surveys ~

Maintain strong partnerships with community & civic

organizations ~ Associate’s or Bachelor’s degree preferred Work

Schedule : Varies with branch needs and may include weekends and

evenings #LI-CITIZENS5 Some job boards have started using

jobseeker-reported data to estimate salary ranges for roles.

Citizens, its parent, subsidiaries, and related companies

(Citizens) provide equal employment and advancement opportunities

to all colleagues and applicants for employment without regard to

age, ancestry, color, citizenship, physical or mental disability,

perceived disability or history or record of a disability,

ethnicity, gender, gender identity or expression, genetic

information, genetic characteristic, marital or domestic partner

status, victim of domestic violence, family status / parenthood,

medical condition, military or veteran status, national origin,

pregnancy / childbirth / lactation, colleague’s or a dependent’s

reproductive health decision making, race, religion, sex, sexual

orientation, or any other category protected by federal, state

and / or local laws. At Citizens, we are committed to fostering an

inclusive culture that enables all colleagues to bring their best

selves to work every day and everyone is expected to be treated

with respect and professionalism. Employment decisions are based

solely on merit, qualifications, performance and capability. Why

Work for Us At Citizens, you'll find a customer-centric culture

built around helping our customers and giving back to our local

communities. When you join our team, you are part of a supportive

and collaborative workforce, with access to training and tools to

accelerate your potential and maximize your career growth

Background Check Results of the background check are individually

reviewed based upon legal requirements imposed by our regulators

and with consideration of the nature and gravity of the background

history and the job offered.