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Mobile Event Expert
Mobile Event ExpertT Mobile US • Fresno, CA, US
Mobile Event Expert

Mobile Event Expert

T Mobile US • Fresno, CA, US
13 days ago
Job type
  • Full-time
Job description

T-Mobile Job Opportunity

At T-Mobile, we invest in YOU! Our Total Rewards Package ensures that employees get the same big love we give our customers. All team members receive a competitive base salary and compensation package - this is Total Rewards. Employees enjoy multiple wealth-building opportunities through our annual stock grant, employee stock purchase plan, 401(k), and access to free, year-round money coaches. That's how we're UNSTOPPABLE for our employees!

Job Overview

This role supports retail sales and service goals by engaging customers in a mobile event environment to deliver a positive experience. It involves building relationships with customers and local businesses to promote brand awareness and drive sales. The role differentiates by combining direct sales activities with community outreach and event support. Success is measured by achieving sales targets, customer satisfaction, and effective collaboration with sales associates. The work impacts the organization by enhancing customer engagement and expanding market presence through events and partnerships.

Job Responsibilities

  • Drive sales results by collaborating with retail and partner sales associates during mobile events to support customer purchases
  • Build community partnerships by networking with local businesses to increase brand visibility and event attendance
  • Engage customers proactively in a dynamic retail setting to provide product education and ensure satisfaction
  • Train and support sales associates to adapt to the mobile event environment and deliver consistent customer experiences
  • Also responsible for other duties / projects as assigned by business management as needed

Education and Work Experience

  • High School Diploma / GED (Required)
  • 6 months Retail experience in high volume environment (Preferred)
  • 6 months of customer service and / or sales experience, Retail environment (Preferred)
  • Knowledge, Skills and Abilities

  • Customer Service Strong Customer Service skills; Passion, integrity and energy necessary to create and dynamic work environment necessary to deliver a world class shopping experience (Required)
  • Retail Sales Retail experience in high volume environment and ability to work in varied environments including external events (Required)
  • Detailed Organization Strong organization, multi-tasking, versatility, communication and attention to detail (Required)
  • Training Acclimate local Retail Sales Associates and Partner Sales Associates to unique event environment (Required)
  • Mathematics Consistent accuracy with basic math and proficient use of a calculator (Required)
  • Licenses and Certifications

  • At least 18 years of age
  • Legally authorized to work in the United States
  • Travel

    Travel Required (Yes / No) : Yes

    Base Pay Range

    $20.00 - $35.19

    The pay range above is the general base pay range for a successful candidate in the role. The successful candidate's actual pay will be based on various factors, such as work location, qualifications, and experience, so the actual starting pay will vary within this range.

    At T-Mobile, employees in regular, non-temporary roles are eligible for an annual bonus or periodic sales incentive or bonus, based on their role. Most Corporate employees are eligible for a year-end bonus based on company and / or individual performance and which is set at a percentage of the employee's eligible earnings in the prior year. Certain positions in Customer Care are eligible for monthly bonuses based on individual and / or team performance.

    To find the pay range for this role based on hiring location, visit

    www.t-mobilebenefits.com

    Never stop growing! As part of the T-Mobile team, you know the Un-carrier doesn't have a corporate ladderit's more like a jungle gym of possibilities! We love helping our employees grow in their careers, because it's that shared drive to aim high that drives our business and our culture forward. By applying for this career opportunity, you're living our values while investing in your career growthand we applaud it. You're unstoppable!

    T-Mobile USA, Inc. is an Equal Opportunity Employer. All decisions concerning the employment relationship will be made without regard to age, race, ethnicity, color, religion, creed, sex, sexual orientation, gender identity or expression, national origin, religious affiliation, marital status, citizenship status, veteran status, the presence of any physical or mental disability, or any other status or characteristic protected by federal, state, or local law. Discrimination, retaliation or harassment based upon any of these factors is wholly inconsistent with how we do business and will not be tolerated.

    Talent comes in all forms at the Un-carrier. If you are an individual with a disability and need reasonable accommodation at any point in the application or interview process, please let us know by emailing ApplicantAccommodation@t-mobile.com or calling 1-844-873-9500. Please note, this contact channel is not a means to apply for or inquire about a position and we are unable to respond to non-accommodation related requests.

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    Mobile Event Expert • Fresno, CA, US

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