End User Technical Support Analyst (Desktop Support) in Baton Rouge

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Job DescriptionJob Description Role : End User Technical Support Analyst  (Desktop Support)

Location : Hybrid, Baton Rouge, Louisiana

Duration : Longterm

Job ID : SR-5225179

Scope :

• Responsible for advanced field support including desktop reimaging and deployment of new end user devices with Windows 10 operating systems.
• Responsible  for  basic  field  support  hardware  and  software  device  support  including troubleshooting, hardware replacement, applying prebuilt image packages.
• Responsible for remote software and device support and problem resolution, which includes advanced troubleshooting, installation and configuration.

Expertise and / or relevant experience in the following areas are mandatory :

Expertise and / or relevant experience in the following areas are desirable but not mandatory :

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