Director, AI / ML Platform

Company Description

Visa is a world leader in payments and technology, with over 259 billion payments transactions flowing safely between consumers, merchants, financial institutions, and government entities in more than 200 countries and territories each year. Our mission is to connect the world through the most innovative, convenient, reliable, and secure payments network, enabling individuals, businesses, and economies to thrive while driven by a common purpose – to uplift everyone, everywhere by being the best way to pay and be paid.

Make an impact with a purpose‑driven industry leader. Join us today and experience #LifeatVisa.

Job Description

The Artificial Intelligence and Machine Learning (AI / ML) Platforms team is building the next generation of scalable and responsible AI / ML infrastructure and services to power products that solve real‑world consumer challenges. This role will collaborate cross‑functionally with business leaders, data scientists, software engineers, AI / ML engineers, data engineers, and program managers, focusing on scaling AI / ML platforms with cloud and Generative AI capabilities and driving adoption of platforms that deliver measurable value across the payment ecosystem.

Visa's AI / ML models and products are integral to the global economy, playing a critical role in preventing fraud within the payments landscape and delivering significant value to internal and external clients. Our platforms enable hundreds of millions of dollars in revenue for Visa and safeguard billions of dollars in payment transactions.

Essential Functions

As a key member of the AI / ML Platform Product leadership team, this role drives the strategy, design, development, and adoption of Visa's AI / ML platforms, including model training and experimentation environments, real-time inference platforms, and Generative AI solutions. You will lead cross‑functional initiatives to deliver scalable, secure, and high‑performing platforms across cloud and on‑premises environments, enabling innovation and empowering teams globally.

Platform Strategy

• Define and execute the AI / ML platform NorthStar strategy and roadmap, ensuring alignment with Visa's global data, AI / ML, and business objectives.
• Partner with business and technology to develop a comprehensive plan for migrating AI / ML workloads to the cloud.
• Monitor market trends, competitive dynamics, and client needs to guide platform evolution and long‑term planning.
• Advocate for exceptional customer experiences powered by advanced AI capabilities.

Leadership & Product Management

Technical & Delivery Excellence

This is a hybrid position. Expectation of days in office will be confirmed by your hiring manager.

Qualifications

Basic Qualifications

Preferred Qualifications

Product Management

Business Acumen & Industry Expertise

Additional Information

Work Hours

Vary upon the needs of the department.

Travel Requirements

This position requires travel 5-10% of the time.

Mental / Physical Requirements

This position will be performed in an office setting. The position will require the incumbent to sit and stand at a desk, communicate in person and by telephone, frequently operate standard office equipment, such as telephones and computers.

Visa is an EEO Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability or protected veteran status. Visa will also consider for employment qualified applicants with criminal histories in a manner consistent with EEOC guidelines and applicable local law.

U.S. APPLICANTS ONLY

The estimated salary range for a new hire into this position is $186,800.00 USD to $301,200.00 USD per year, which may include potential sales incentive payments (if applicable). Salary may vary depending on job‑related factors which may include knowledge, skills, experience, and location. In addition, this position may be eligible for bonus and equity. Visa has a comprehensive benefits package for which this position may be eligible that includes Medical, Dental, Vision, 401(k), FSA / HSA, Life Insurance, Paid Time Off, and Wellness Program.

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