Automotive Service Manager

Automotive Service Manager

• Train Advisors to greet every customer that enters our facility with hospitality and the highest level of respect
  
• Train Advisors to present the best solution to properly repair our customer’s vehicle in a way that is easy for them to understand
  
• Manage the store’s workflow in an effective and efficient manner
  
• Train Advisors to possess the ability to consistently and effectively sell our services without jeopardizing honesty and integrity
  
• Maintain a positive attitude and team atmosphere at all times
  
• Use the phone in a professional manner, always with the intention of creating a long-term relationship between the store, yourself and the customer
  
• Supervise and direct employees
  
• Prepare business goals for each month as well as each year
  
• To act in a professional manner that reflects the quality organization you represent
  
• Always project an attitude of honesty and integrity
  
• Direct, coordinate, and participate in performing customer service activities as dictated by workload
  
• Ensure that all work is performed to proper specifications
  
• Assist other employees as needed
  

• Five years related experience and/or training; or equivalent combination of education and experience.
  
• Graduation from an industry recognized service training program also preferred by not required.
  

• Current driver's license
  
• Proof of minimum state required insurance on personal vehicle.
  
• Driving record acceptable to our current insurance carrier.
  

• Compensation is based on performance and is competitive with the retail automotive market.
  
• We offer excellent benefits.