On-site Shipping Associate
On-site Shipping Associates provide exceptional customer service and have our customers' needs in mind while helping them with their shipping needs and unpackaged returns in our retail store. You will be collaborative and inclusive in helping our customers while being part of a fun, team-oriented retail culture. Hiring immediately and training provided. After applying, you may have the opportunity to schedule an in-person interview within minutes.
Get great perks.
- Flexible part time hours or full-time (depending on the store's needs), generous paid time off, weekly pay and career development program
- Associate discounts on in-store and online merchandise, services and warranty plans
- Discounts at hundreds of retailers, restaurants and more
- 401(k) plan with a company match
- Dental and vision insurance, full-time eligible for medical coverage
- And many more benefits
Compensation based on qualifications and experience.
Help both your customer and your store win.
Conduct all Full-Serve Shipping and Unpackaged Returns activities, including customer engagement and preparing packages for pick-up for 3rd party carriersProvide strong customer service, whether it's an Amazon return, shipping a package via UPS or another related serviceEngage in and identify customer needs for shipping and explain different shipping optionsMaintain the Shipping area to ensure efficient processing and storage of packagesEnsure supplies required to process Ship and Returns are in stockProvide exceptional customer service to create a positive, inviting environment for customersUnderstand and use basic selling skills to engage and present solutionsBe flexible on responsibilities (e.g., online pick-ups, cleaning, any other duties as assigned)Essential skills and experience :
Able to work a flexible schedule based on the store's needsMust be able to engage with customers and understand their needs to drive additional salesAbility to lift / push / move materials up to the 100-pound rangeStrong attention to detail, organization, ability to multi-task and manage prioritiesAbility to collaborate and work cooperatively in a high paced and sometimes stressful environmentManage conflict in a reasonable, nonconfrontational and cooperative mannerAbility to act with honesty and integrity regarding customer and business informationStaples does not sponsor applicants for work visas for this position. Staples is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, sexual orientation, age, national origin, protected veteran status, disability, or any other basis protected by federal, state, or local law.