Business Operations Specialist (Houston)

Business Operations Specialist

This role has been designed as 'Hybrid' with an expectation that you will work on average 2 days per week from an HPE office.

Hewlett Packard Enterprise is the global edge-to-cloud company advancing the way people live and work. We help companies connect, protect, analyze, and act on their data and applications wherever they live, from edge to cloud, so they can turn insights into outcomes at the speed required to thrive in today's complex world. Our culture thrives on finding new and better ways to accelerate what's next. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good. If you are looking to stretch and grow your career our culture will embrace you. Open up opportunities with HPE.

HPE Juniper Network Products and Advance Technology (NPAT) is the organization responsible for PLM (Product Line Managers) and Engineering Ops for HPE Juniper offerings. PLM and Engineering Ops is the team responsible for the operations within that organization. The job role reports to the Director, Offering Operations.

We're seeking a Business Operations Specialist to lead daily production support and integration initiatives across product lifecycle management, offering tools, and product master data quality. This role requires agility in resolving operational issues while driving strategic integration priorities from idea to offering.

This is a US based, hybrid position.

Key Responsibilities :

• Enhance Customer Experience : Identify friction points and implement product and process improvements using data insights and AI-driven feedback loops.
• Product Data Intelligence : Analyze product data streams (e.g., BOMs, lifecycle metrics) to recommend changes aligned with business goals; apply AI tools for anomaly detection and trend analysis.
• IT & Data Governance Collaboration : Lead weekly reviews with IT and Product Data Control to track break-fix and enhancement progress; escalate blockers and drive resolution.
• Master Data Stewardship : Ensure product master data is accurate, complete, and consistent across systems; use AI validation tools to detect and resolve quality issues.
• Integration & Change Readiness : Coordinate cross-functional readiness for new product launches and system integrations, including documentation, testing, and stakeholder alignment.
• Root Cause Analysis & Issue Triage : Lead resolution of production issues by identifying root causes, collaborating with IT / business teams, and implementing preventive measuressupported by AI diagnostics where applicable.

Requirements :

Knowledge and Skills :

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

USD Annual Salary : $115,500.00 - $266,000.00

HPE is an Equal Employment Opportunity / Veterans / Disabled / LGBT employer. We do not discriminate on the basis of race, gender, or any other protected category, and all decisions we make are made on the basis of qualifications, merit, and business need. Our goal is to be one global team that is representative of our customers, in an inclusive environment where we can continue to innovate and grow together.