Position Summary
The Community Manager + Sales &Leasing is responsible for the overall operations and sales at the community with a strong focus on customer service and retention, ensuring alignment with the company’s goals and objectives, and being EPIC .
Unique Qualifiers
This job specifically requires :
- Candidates for this position must live in or near the location of the property or be able to relocate to such location at or before their scheduled start date.
Duties and Responsibilities
What you will do :
The qualified individual will work as an integral part of the operations team to perform the following essential job functions :
Manage the day-to-day operations of the community including customer service, resident relations, vendor relations, rent collections, and the community staff.Manage and increase occupancy through home sales, home leasing, site leasing, and actively marketing the community.Analyze and preparemonthly, annual, and long-term budgets. Meet or exceed all approvedrevenue, expense, sales, and leasing budgets.Complete monthly Profitand Loss variancereports.Manage all third-party vendors.Develop marketing strategies based on the local market and competition.Manage all aspects of the home rental program.Maintain the physical appearance and infrastructure of the community in accordance with company standards.Comply with local regulations.Communicate with homeowners and HOA's.Accurate reporting of occupancy, sales,etc.Sales and Occupancyforecasting.Enforce rules and policy for residents and team members.Must maintain open office hourswhile physically workingfrom the officelocation.Attend virtual online meetings via Microsoft Teams and appear on screenwith colleagues.Position may requireflexible hours, nights,and weekends as needed.Position requires workingone scheduled eveningper week and one scheduledSaturday per month,and other non-business hours as customer traffic dictates.Position may requiretemporary or permanentreassignment of work location.Other duties as assigned.Qualifications
What you should have :
High school diplomaor general educationdegree (GED)Five + years property management experience as a property manager.Must have experience creating and analyzing budgets, P&L's, and financial reports.Marketing, sales, and leasing experienceStrong management and operational skills including customerservice; public relations; performance management.Ability to be available for residents and community needs after hours.Excellent communication skillsincluding written and verbal.Excellent computer literacy in MS Office suite of products and software applications including Yardi, Rent Manager, Back Office, and Manage America.Must maintain a valid driverlicense and clean driving record.Must have reliabletransportation to work.Must maintain an active and working personal mobile phone.A growth mindset; always testing and learning.Willingness and ability to present self in a neat, clean, and professional manner always throughout the workday and / or whenever present at the community.Compensation
What we have to offer :
We know that happy people are productive and perform. If we take good care of our team, everything else will fall in place. That’s why we offer competitive pay that is commensurate with the market and relevant experience, along with an excellent benefits package including Medical, Dental, Vision, Life, Disability, FSA and 401(K). Certain positions with sales and leasing responsibilities are provided with a commission plan or an override program.
Supervisory Responsibilities
May directly supervisee a team comprised of two Maintenance Technicians.Carries out supervisory responsibilities in accordance with the organization's policies and applicable laws.Responsibilities include interviewing, hiring, and training employees; planning, assigning, and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.Physical Demands
Frequently required to stand, walk, sit, bend, reachOccasionally required to climb, balance, bend, stoop, kneel or crawlContinually required to talk or hearOccasionally exposure to outside weather conditionsThe employee must occasionally lift and / or move more than 20 pounds.Equal Opportunity Employer
At Company, we don’t just accept difference – we celebrate it! We are committed to creating an inclusive environment for all employees and seek to support the diverse cultures, perspectives, skills, and experiences of our staff.
Company is an equal opportunity employer where hiring is based solely on a person's merit and qualifications directly related to professional competence. Company does not discriminate against any applicant or employee based on their race, creed, color, religion, gender, gender identity / expression, sexual orientation, national origin, disability, age, genetic information, veteran status, marital status, medical condition, or any other non-merit factor protected by law.
The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Unsolicited resumes from third party agencies will not be accepted.