Technical Order Analyst

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Cleaver Brooks is looking for an Technical Order Analyst to join our team in Monroe, WI. The Technical Order Analyst interprets sales orders and creates accurate and timely orders to meet all customer requirements and applicable codes. In specific cases the Technical Order Analyst manages customer orders that are deemed projects or internal projects that are key for the success of the organization.

Job Location : Monroe, WI

Essential functions :

• Processes orders under the direction of the EOA Manager.
• Notifies sales of discrepancies on sales order and directs questions regarding specification terms to sales department or other internal department personnel as necessary.
• Responsible for the preparation of customer order documentation as required.
• Prepare submittal information for customers.
• Ability to review applications for fit up of burners to boilers.
• Assist with the sizing and selection of components.
• Capable of completing basic calculations as required.
• Basic Understanding of commercial electronics including controls, PLC’s and related circuitry.
• Relevant product knowledge is plus.
• Position requires regular exercise of decision-making, problem solving, and policy or procedure interpretation skills.
• Position requires a strong balance between attention to details without losing sight of the order or project.
• Ability to handle responsibilities with effective interpersonal skills and to effectively communicate with all levels of the organization as well as external customers.
• All other duties as assigned by your supervisor.

Non-Essential Functions :

Basic Requirements : Education :

Experience :

Physical Skill & Effort : Work requires highly skilled, precise, complicated, and / or difficult manual skill. Work involves fairly light and simple types of physical exertion.

Working Conditions and Hazards : Normal plant, shop or office conditions. From time to time, slightly disagreeable features. Negligible / little or no exposure to hazardous conditions.

Benefits of Being a Cleaver-Brooks Employee :

Who is Cleaver-Brooks :

Cleaver-Brooks is the market leader in providing fully integrated boiler and burner systems. We lead the boiler / burner industry due to our unmatched distribution network’s ability to deliver the knowledge, service, training, and support that are essential to long-term performance. Our customers will tell you that we are the only equipment provider that manufactures boilers, burners, controls, and a full array of ancillary and aftermarket products. They will also mention that our unique single-source capability means that we can deliver fully integrated boiler room solutions that reduce overall costs and optimize space. It is our focus on products that deliver the most efficient, reliable, safe, and environmentally sustainable solutions that differentiate us in the marketplace. Cleaver-Brooks continues a 90+ year legacy of providing the customers we serve with extraordinary products designed to deliver unsurpassed performance through the power of commitment.

This description indicates the general nature of the tasks and responsibilities required of positions given this classification. It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or modify the right of management to assign, direct, and control the specific duties of individuals performing this function. The Company reserves the right to change, modify, amend, add to or delete from any section of this document as it deems, in its judgement, to be proper.

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Equal Opportunity Employer

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