Job Title : Fraud Security Specialist
Summary of Duties and Responsibilities
We are looking for passionate go-getters like you to drive the future of our business in the communities we serve. As a Fraud / Security Specialist, you will experience all aspects of German American Bank's culture and values while working with internal and external customers to recommend and perform appropriate actions required to mitigate losses and provide a positive customer experience. You will investigate and research illegal, improper, or fraudulent activities by potential customers and / or employees of the organization. Our blended learning approach includes experiential, hands-on learning where you are able to work alongside your mentor and fellow team members to perform meaningful work. With your active engagement, you will gain a deeper understanding of banking services such as Online Banking, Bill Pay and Zelle. You will also help customers navigate situations involving suspected fraud, fraudulent scams, and so much more.
What You'll Do :
- A Day in the Life - Your focus will be utilizing fraud software to aid in investigation of high risk transactions across all payment channels to identify possible cases of fraud. You will be supporting our internal and external customers in a variety of ways including answering incoming calls pertaining to fraud or potential fraud to / from all German American locations, working potential fraud cases, and may act as liaison to local, state, and federal law enforcement agencies on matters related to illegal, improper, or fraudulent activity. You will also assist in pulling surveillance video footage as part of physical security duties.
What it Takes :
Bachelor's DegreeMinimum of 2 years' financial services experienceBasic understanding of fraud detection and preventionAbility to travel for early career training purposesAbility to : communicate effectively (written and verbally), maintain confidentiality, work with speed and accuracy, meet deadlines, grasp technical information quickly, and work independently and as a team memberAttention to detail and ability to work well in teams and individuallyAbility to multi-taskProficiency in Microsoft Word and ExcelBonus Points :
Previous customer service experience in a professional settingBilingual / MultilingualExperience with Fraud detection softwareWhat we can offer you :
Flexible working location : Jasper, IN, Evansville, IN or Owensboro, KYMedical, dental, vision, STD, LTD, Life insurance, etc.17 days paid time off, 11 paid holidays and bereavement leaveEducation assistance programPaid parental bonding leaveWellness benefitsLife event coverageService awardsFinancial benefits including 401(k) match, stock purchase plan and moreGreat deals on both national and local discounts on everything from computers and vacations to phones and retail shopping.Logo wear discountsFree checking account, checks and discounted bank servicesThis position will be located at :
1311 West 12th Ave
Jasper, Indiana, 47546
United States
OR
4424 Vogel Rd Evansville, IN 47715
OR
313 Frederica St Owensboro, KY 42301
About Us :
German American Bancorp and its family of financial services companies employ talented, compassionate people throughout the organization, truly making German American special. Delivering genuine, customized, personal service with a focus on truly serving customers and communities well, our employees bring the Shield of Excellence commitment to life with each and every interaction.