Customer Service / Logistics Coordinator
SHIELDTEC LLCBuford, GA, US21 days ago
Job type
- Full-time
Job descriptionStrong MRP / ERP knowledge and experience EDI comprehension Problem Solving and Decision-Making. Strong computer and organizational skills, good written and verbal skills. Excellent communication, leadership, and organizational skills as well as a keen eye for detail Collaborative attitude Solution-oriented mindset Strong customer service capabilities Managing and monitoring the customer's requirements, including any fluctuations in their releases Managing customer portals (shortage tickets, pilot tickets, surveys, contact updates, disputes, etc.) Maintaining contact with customers in order to coordinate requirements, delivery dates and complaints Monitoring and entering deliveries, dates and quantities in SAP Coordinating delivery dates and quantities internally with the MRP PP / MM Controller Coordinate problem solving activities in response to customer logistics complaints Monitoring and correcting cumulative shipped quantities Creating sales orders and schedule agreements in SAP Creating financial invoices in SAP as needed Monitoring and maintaining the master data in coordination with SCM and Sales Helping to improve and standardize work processes Responsible for achieving SCM KPIs Travel availability All Internal Departments All Customers General Office Equipment, SAP, MS-Office, VPN and Customer Portals Sitting Lifting Repeated Hand Motion Uncontrolled / Controlled temperatures : heat / cold, offices / labs Exposure to Noise, Dust, Oil / Solvent Fumes, Fiber Glass
Job Description
Job Description
Position : Logistics Coordinator
Department : Logistics
Functional Area : Logistics
Classification : Non-Exempt Exempt
Reporting Structure : Logistics Coordinator Supervisor
Educational Background Required :
- Associate’s Degree preferred but not required.
Skills and Training
Job Content : Essential Functions Required for Job
Interaction Required : Within the company and Externally
Workplace Equipment & Systems :
Physical Requirements :
Environmental :
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Customer Service Coordinator • Buford, GA, US
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