Member Service Representative - French Creek YMCA

Member Service Representative - French Creek YMCA

French Creek YMCA, Avon, Ohio, United States of America

Job Description

Posted Sunday, March 2, 2025 at 5 : 00 AM

At the Y, our mission is to put Christian principles into practice through programs that build healthy spirit, mind and body for all. Join our Greater Cleveland YMCA team in living our cause and helping to provide quality, safe and healthy programs and services in our community.

Member Service Representatives are responsible for conducting interaction tasks to promote member satisfaction, sales, and retention. These include phone and in-person interactions with members and YMCA staff, administrative activities, program enrollment, record keeping, and payment processing.

Job Responsibilities :

• Create a warm and welcoming environment for members and visitors.
• Process payments and maintain balanced cash drawer and receipting according to procedures.
• Inform supervisor and co-workers of any dilemmas, concerns, and updates.
• Data entry and record maintenance for new members, renewals, program participants and guests.
• Maintenance of all member resource information at front desk.
• Keep front desk and lobby area neat, clean and professional.

Qualifications :

About YMCA of Greater Cleveland : Our vision is to be the premier community-based, charitable organization that embraces collaborations to build strong kids, strong families and strong communities. That's why we offer an exceptional package that includes :

French Creek YMCA, Avon, Ohio, United States of America

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