Training & Development Coordinator

Are you passionate about empowering others through learning? Goodwill Industries is looking for a dynamicTraining & Development Coordinatorto lead engaging training experiences, design digital content, and support employee growth across our organizationespecially our frontline and retail teams. About the Role As the Training & Development Coordinator, you will play a key role in the development, delivery, and continuous improvement of training programs. You'll design e-learning modules, manage our Learning Management System (Goodwill Academy), and support onboarding and mission-aligned training efforts. If you're a creative, organized self-starter with a passion for learning and development, this is the role for you. What Youll Do Design and deliver interactive digital training using tools like PowerPoint, Articulate, Canva, and SCORM packagesCreate engaging learning content : job aids, visual guides, facilitator materials, and e-learning modulesSupport retail staff and managers through targeted onboarding and trainingManage and maintain content within the Learning Management System (LMS)Develop workshops that support employment readiness for community program participantsTrack and evaluate training outcomes to drive data-based improvementsPartner with department leaders to identify skill gaps and develop solutionsStay on top of training trends and apply best practices in instructional designOccasionally travel to Goodwill sites and work flexible hours to meet training needs What Were Looking For Education : High School Diploma required; Bachelors degree in Training, HR, Education, or related field preferredExperience : At least 2 years of experience in training and development, with a strong background in digital course creationTech-savvy : Proficiency in Microsoft 365 and experience with LMS platforms preferredBonus : Experience in retail, nonprofit, or mission-driven settings is a plusSoft skills : Excellent communication, adaptability, and the ability to build relationships across teamsOther : Valid drivers license, reliable transportation, and ability to pass background and drug / alcohol screening Why Join Us? At Goodwill, we believe in second chances and helping individuals thrive. This is more than a jobits a mission. As part of our team, youll support both employee development and community advancement. Apply today and help us build brighter futures through learning!