Overview
Location : Onsite in Bridgeville, PA (Tuesday - Saturday 11pm - 7am)
Job Type : Full Time / Contract to Hire
Work Authorization : No Sponsorship
The A.C.Coy Company has an immediate need for an IT Support Technician. Ideal candidates must have 5-10 years of prior Service desk or Operations support experience. Must be able to work third shift (11pm -7am).
Responsibilities
- Operations team provides 24X7X365 on-site support
- Ensure all hardware / software problems / Infrastructure issues are logged (tickets) and the appropriate staffs are notified
- Perform equipment / network / fiber / copper installs and decommissions
- Handle production changes and system turnovers
- Third shift (11pm - 7am) Tuesday - Saturday
Qualifications
Education :
Bachelor's degree - PreferredExperience Required :
IT Service Desk or Operations support - 5 -10 yearsWindows 10 / 11, Active Directory, Ticketing system (Any will be considered) - 5+ yearsInstallation and decommissioning of equipment / network / routers / servers - 1+ yearsDocumentation experience - able to provide detailed write up of problem and resolution - 5+ years