Manager - Learning and Development

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today!

Job Details

Summary :

Under general direction of the appropriate Director, manages the training department to ensure that deliverables are defined and that processes are designed and documented across all division business units. Delivers training and defines measurable tools to ensure associates are trained appropriately. Manages the delivery of training programs to a mutually agreed upon deadline. Takes a lead role in designing business processes and ensuring that all associates execute process as defined.

Primary Duties and Responsibilities :

Facilitates and participates in process design discussions for use as the primary input into training design

Works with the training lead team to prioritize training needs of the organization, to define the scope for deliverables, and to develop and plan for execution

Develops training documentation around the required project, product, or topic

Coordinates process of submitting new hire evaluations to on-the-job training staff and obtaining evaluative feedback from new hires upon completion of the on-the-job training period

Develops on-the-job training platform for associates graduating from classroom training. Identifies "at-risk" associates at the conclusion of a training program and communicates this to the appropriate manager

Designs, implements, and manages a version control process that ensures the integrity of all training documentation and the maintenance of training records

Assists in the management of brand coaches in each product or project group to ensure open communication of ongoing training needs

Uses input from training coaches to develop and deliver training updates as required

Recruits, hires, and trains training specialists as needed

Coordinates training schedules with management

Works with the Manager, Quality Assurance to develop and implement a plan for ongoing quality assurance monitoring by staff of training specialists

Performs related duties as assigned

Required Skills and Qualifications :

Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four-year bachelor's degree program or equivalent combination of experience and education

Normally requires a minimum of five (5) years directly related and progressively responsible experience

Training and process design experience, in a project based / client-service environment and extensive experience in process design, training documentation, training delivery, and team management are preferred

Ability to lead and develop people

Excellent interpersonal skills

Excellent oral and written communication skills

Adaptability

High energy level

Outstanding project management and planning skills

Demonstrated analytical, problem-solving and statistical skills

Strong decision-making skills

Strong organizational skills; attention to detail

Ability to multi-task

Proficiency with PC technology including office support and Word applications, Excel, PowerPoint, and Visio

Good group presentation skills

Ability to use all standard office equipment

What Cencora offers

We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members' ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https : / / www.virtualfairhub.com / cencora

Full time

Salary Range

$88,700 - 126,940

• This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado / California / Washington / New York / Hawaii / Vermont / Minnesota / Massachusetts / Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range.

Equal Employment Opportunity

Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law.

The company's continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory.

Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned

Affiliated Companies :

Affiliated Companies : AmerisourceBergen Services Corporation