A company is looking for a Retention Agent.
Key Responsibilities
Develop and implement strategies to retain existing customers
Communicate with customers via phone, email, and chat to address concerns and resolve issues
Monitor customer retention metrics and report on trends to the management team
Required Qualifications
Proven customer service and / or sales experience, preferably in a retention capacity
Ability to understand and address customer concerns effectively
Ability to work in a fast-paced, team-oriented environment
Proficiency with customer management systems and call center technology
High school diploma or equivalent; bachelor's degree preferred
Retention Specialist • Alexandria, Virginia, United States
The physical worksite for this position is located in Alexandria, Virginia.Presence at the Alexandria, VA campus is required for this role, as it includes on site functions that must be performed i...Show more
McGuireWoods is hiring for a Corporate Travel Specialist to play a vital role on the Business Services team, administering and fronting the firm's corporate travel program.This position oversees th...Show more
Revenue Enablement Training Specialist.At Playlist, life's richest moments happen when people step away from screens to move, connect, explore, and play.We're building the definitive platform for i...Show more
Manage end-to-end configuration, execution, and performance of meeting registration platforms, ensuring accurate setup, testing, and deployment across national, regional, and specialty events.Ident...Show more
Senior Travel Business Specialist.Role: Senior Travel Business Specialist.Clearance required: Public Trust.Interpret and apply Federal Travel Regulations (FTR) and HHS travel policies to support co...Show more
Membership Recruitment Specialist.DC Office - Washington, DC 20008.Salary/year Position Type Full Time Category Nonprofit - Social Services.Do you love connecting with people and inspiring them to ...Show more
We know these are some of the things people look for in a job.If you're the kind of person who believes that honoring and empowering our nation's veterans is more than just a cause - that it's a ca...Show more
Celestar Corporation is seeking an Identity Data Management Specialist – Mid Level to support our Department of Defense customer at Joint Anacosta Bolling (JBAB) in Washington, DC.If interested and...Show more
Operational Readiness Specialist.The client is seeking candidates to join a highly successful team that has won and performed over $100 Million of Defense Threat Reduction Agency (DTRA) work around...Show more
Construction Training And Development Specialist I.REIT, has a long-term track record of developing, redeveloping, acquiring and managing distinctive apartment homes in some of the best U.With equa...Show more
Job Description The Outreach Specialist plays a critical role in driving engagement for participants referred to Fedcap’s Washington, DC Temporary Assistance for Needy Families (TANF) Workforce Dev...Show more
Training Specialist (TS) Senior.Employment Type: Full-Time, Senior-Level.Department: Administrative and Logistics Support.CGS is seeking a skilled Training Specialist (TS) Senior to support mission...Show more
Position Overview LEVEL: Mid-Level LOCATION: Arlington, VA or St.Petersburg, FL – hybrid preferred, however exceptional fully remote candidates will be considered TYPE: Full‑time regular employment...Show more
Training Onboarding Consultant.SteerBridge Strategies is a modern technology company delivering innovative, mission-focused solutions to the U.Leveraging deep expertise in federal acquisition, digi...Show more
Leave & Accommodations Specialist.At Novogradac, we value individuals who bring unique perspectives and bold ideas.If you're eager to contribute to an inclusive, innovative environment where your p...Show more
Conference Operations Specialist.The Cato Institute, a non-profit public policy research foundation headquartered in Washington, DC, seeks a Conference Operations Specialist to support the operatio...Show more
Signature Reduction Specialist.Title: Signature Reduction Specialist.Clearance: TS/SCI with a CI polygraph.Support the development, review, processing, and execution of signature reduction plans, a...Show more
Sr Revenue Operations Specialist.The Sr Revenue Operations Specialist will play a crucial role in optimizing Salesforce reporting, data integrity, and system usability to support data-driven decisi...Show more
