San Antonio 39 Connect Demo - Selling Demo Rep - Part-Time

Selling Demo Representative

H-E-B needs energetic and motivated partners willing to work hard and have fun while treating our customers to excellent service. No matter what background you bring, or where you are in your career, we welcome you to join our community where people come first. As a Selling Demo Representative, you'll sell products through various selling and hospitality events to educate and inform customers of product features to drive customer engagement and sales. Once you're eligible, you'll become an owner in the company, so we're looking for commitment, hard work, and focus on quality and customer service. Partner-owned means our most important resources-people-drive the innovation, growth, and success that make H-E-B the greatest omnichannel retailing company. Do you have a heart for people-commitment to work hard to make sure people come first? Head for business-the know-how to combine first-class customer service and selling? Passion for results-ability to meet sales goals in a fast-paced environment, while handling multiple concurrent tasks? We are looking for : strong communication and interpersonal skills, passion for customer service and hospitality.

What is the work?

Customer Service / Sales

• Follows the customer service and hospitality model to connect with customers, building a sense of community and driving loyalty
• Creates an atmosphere of celebration by participating in total store events
• Engages customers with enthusiasm, sharing product knowledge, samples, and savings / value information; finds opportunities to surprise and delight customers
• Provides excellent customer service; answers product-related questions; helps customers locate merchandise
• Reviews educational materials (story, video, etc.) and experiences products prior to each scheduled event
• Ensures all selling material, including signage, recipe cards, coupons, etc., are printed and displayed to support customer engagement
• Prepares, stages, executes, and closes events, including product, equipment, supplies, safety / sanitation needs, marketing materials, sample payment, closing event in scheduling system, etc.
• Prepares products for use in demonstrations / samplings
• Reviews daily sales reports; understands success metrics

Food Safety / Sanitation

What is your background?

Do you have what it takes to be a fit as an H-E-B Selling Demo Rep?

Can you...

While there may be exceptions, the measurements noted are generally defined as-Constantly : 5.5+ hours per 8-hour day; Frequently : 2.5 - 5.5 hours per 8-hour day; Occasionally : 0 - 2.5 hours per 8-hour day. It is partners' responsibility to never lift beyond their own safe lifting limit. If an item is too heavy to lift, push or pull, and / or carry, the partner must break the box down into lighter, smaller, more manageable components, or ask for assistance from another partner or a manager.