Mortgage Production Manager

Production Manager

K. Hovnanian American Mortgage is uniquely positioned to deliver the keys to making our customer's dream of home ownership a reality better than any other lender. Why? Because K. Hovnanian Homes is celebrating over 65 years of quality and leadership in the home building industry and their homebuyers are our exclusive clients. These families have put their dreams in our hands, and you can as well. The Production Manager will direct the Production function of the Division to originate, prepare loan packages and improve customer communication. Manage the day to day functions of the Account Managers to achieve capture, customer satisfaction and profit per loan goals. Identify opportunities and recommend methods to improve customer service, work processes and financial performance. Interact with Operations Team to ensure Operations and Production work as a team for the best interest of the company. Directly participate in the quality control function by working directly with the Quality Department. Partner with builder to cultivate relationships between Account Managers and Builder representative. Bachelor's degree from four year college or university preferred or at least five years of related operations / production experience in the mortgage industry and / or training; or equivalent combination of education and experience. K. Hovnanian American Mortgage, LLC, an indirect subsidiary of Hovnanian Enterprises, Inc., is committed to providing an environment and programs that help our associates flourish. You can look forward to professional support and extensive benefitsincluding medical / dental / vision coverage, discounts on mortgages and home appliances, and a 401(k) plan.