Program Director

Program Director

It's fun to work in a company where people truly believe in what they're doing!

We're committed to bringing passion and customer focus to the business.

The Program Director provides management, oversight, and leadership in compliance with regulations and contractual relationships, as well as aligning with Community Services Group's (CSG) mission and core values. The Program Director is a member of the company's leadership and is a resource person for Mental Health (MH) or Intellectual and Developmental Disabilities (IDD) Services. The Program Director is a member of other operating committees as assigned. The Program Director reports directly to the Senior Program Director or designee. This position is part of our Adult Intellectual and Developmental Disability (IDD) Community Home Services.

About our IDD Community Home Services : Our IDD Community Home Services are able to support people at many different levels, including complex medical needs. Individuals in this program make a home and root their lives in the community. On site staff provide support and supervision, individualized to the needs and abilities of each person. At every level of care, each person is able to grow their life and pursue their goals from the comfort and safety of their home in the community. Working with those we serve, their family members and other providers, our team helps each person to identify meaningful and life fulfilling goals and supports them in taking each step towards realizing and achieving them.

Schedules : Full-Time (40 hours per week). CSG is committed to your professional success : CSG's IDD Services is excited to offer a 2 week paid orientation for this position. Orientation includes the necessary foundational training needed before providing services in the programs and sets you up for a successful career at CSG. Orientation is held in-person at our Mountville office. Mileage reimbursement is provided for orientation related travel. No matter where you start, CSG will help you navigate your own path. We have opportunities to learn new skills, advance in your career and help promote the growth of others. CSG provides opportunities for skill development, career advancement opportunities, and mentorship, empowering team members to chart their own unique path to success.

Wage Information : $60,000 annually with potential for additional compensation based on experience.

Job Description :

• Manages program and employees in compliance with company policies and procedures and all regulatory standards.
• Monitors delivery of services to maintain quality of care.
• Oversees incident management and follow-up.
• Ensures compliance with regulations related to employee qualifications and training requirements.
• Approves employee leaves and schedules and authorizes or assigns overtime.
• Serves as a primary representative to all outside agencies.
• Develops program budget and monitors financial growth of program.
• Supervises location operations and oversees program policies and procedures.
• Interviews and hires employees and plans, manages, and directs work of employees.
• Oversees program employees to provide quality training, supervision, coaching, performance management, and guidance.
• Ability to establish, build and sustain professional contacts for the purpose of building networks of people with similar goals that support similar interests.
• Ability to identify and address problems and provide feedback as needed. Assures that the environment is structured and responsive to the identified needs of those being served.
• Demonstrates knowledge and skills in administration and in supervision of a multidisciplinary workforce.
• Oversees billing and manages referrals.
• Provides program outcomes and monitoring reports to stakeholders.
• Consults with program psychiatrist, or other delegated professionals, regarding clinical, medical and programmatic issues.
• Participates in quality assurance / quality management (QM) activities related to the programs specified in the QM plan.
• Develops program policy and helps to coordinate it with overall company and program goals, directs the daily operations, evaluates results, and recommends changes in programs.
• Knowledge of assessment procedures and the development of individualized goal plans.
• Knowledge of the prevention, detection, or treatment of Mental Health (MH) or intellectual and / or developmental disability (IDD).
• Knowledge of the programs of professional and voluntary Mental Health (MH) or intellectual and / or developmental disability (IDD).
• Ability to manage an entire component or a variety of functions involving different components of Mental Health (MH) or intellectual and / or developmental disability (IDD).
• Maintains 24 / 7 availability to the employees so emergencies may be minimized and so that care may be constant and effective.
• Willing to learn and model the five principles of trauma informed care; safety, choice, collaboration, trustworthiness, and empowerment.
• Commitment to promote cultural, racial, language and gender access, diversity, equity and inclusion.

Qualifications :

This position requires one of the following combinations of education and experience :

Additional requirements include :

CSG Offers Superior Perks & Benefits :

Health Insurance & Benefits availability will vary.

Make a positive impact not only in someone else's life but in your own life by becoming a valued member of the CSG Team!

Community Services Group is proud to be an Equal Opportunity Employer supporting Workforce Diversity.