Technical Support Engineer - Platform Technologies (Hybrid, San Diego, CA)

Technical Support Engineer - Platform Technologies (Hybrid, San Diego, CA)

We are looking for an experienced Technical Support Executive for a large, global B2B Software company. This role will be responsible for managing and resolving the most challenging issues for the ServiceNow Platform. This includes being the First last point of escalation within the technical support department and mentoring, working with other junior team members in the various technologies.

This is a 12-month project (Extension or Conversion to FTE Possible), 40 hours per week, hybrid role, 2 days onsite at Client's office in San Diego, CA.

This is a W2 employee of Stage 4 Solutions. Health benefits and 401K are offered.

Must be able and willing to work outside of normal business hours (evening / weekend shifts, holidays) as needed.

Must be a US citizen or a green card holder.

Responsibilities :

• Managing and resolving the most challenging issues.
• Last point of escalation within the technical support department and mentoring junior team members in the various technologies.
• Quickly gain an understanding of the ServiceNow platform.

Requirements :

Desired Skills

Please submit your resume to our network at http : / / www.stage4solutions.com / careers / (apply to the Technical Support Engineer - Platform Technologies (Hybrid, San Diego, CA) role).

Please feel free to forward this job post to others you think may be interested.

Stage 4 Solutions is an equal-opportunity employer. We celebrate diversity and are committed to providing employees with an inclusive environment that is free of discrimination and harassment. All employment decisions are based on the job requirements and candidates' qualifications, without regard to race, color, religion / belief, national origin, gender identity, age, disability, marital status, genetic information or other applicable legally protected characteristics.

Compensation : $40 / hr. - $46.02 / hr. on W2

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