Service Coordinator (AV/Lighting/Shading/Automation)TheCoTeam, LLC • San Carlos, CA, US
Service Coordinator (AV / Lighting / Shading / Automation)
TheCoTeam, LLC • San Carlos, CA, US
8 days ago
Job type
- Full-time
- Quick Apply
Job descriptionA steady work history (3yrs between hops), a pleasant disposition, Hiqh EQ, timely follow-up, excellent written and verbal. In-Person (Not Remote or Hybrid) 1300 Industrial Road, San Carlos, CA 94070 Hours Per Week : 40 Hours Per Week Mon-Fri 8 : 00am-5 : 00pm Service Manager Exceptional quality Innovative solutions Transparent communication A steadfast focus on your needs Excellence : A steadfast focus on delivering high-quality client experiences Teamwork : Belief that everyone should work together towards achieving a common goal Integrity : A firm commitment to always doing the right thing Accountability : A willingness to accept responsibility for our actions Scheduling : Coordinate & schedule service visits Ticketing : Review & Triage incoming service tickets Communication : Confirm scheduling, expectations, follow up with client Collaboration : work with team to resolve issues Invoicing : Generate & Process service invoices Service Plans : monitor subscriptions, renewals, extensions Support : Service Manager / Ops Team Documentation : maintain records in Salesforce and CompanyCam Experience in technical coordination, dispatch, or service operations Ability to read and interpret project documentation and equipment lists. Basic understanding of smart home technology (Savant, Lutron, Control4, networks) Proficiency with Salesforce, QuickBooks, Google Workspace, and CompanyCam $65k-$85k / yr - Yup! 401k w / 3% match Medical / Dental / Vision (50% coverage for employee & dependents) 6 Paid Holidays PTO - 10 days (more as you stay!) Employee Discount Crafting exceptional job posts Posting these job descriptions to sites to drive applications Review all inbound resumes Inviting the most promising candidates to initial interviews (aka "Pre-Interviews") Assuring the appropriate alignment of skills / cultural fit / compensation Posting all interview notes, scorecards, and our assessment for review Short-listing the best candidates for 2nd Round interviews directly with the hiring company
Description
The Service Coordinator is the central point of communication between clients, field technicians, and our engineering team. This role coordinates scheduling, ticketing, and invoicing with accuracy and timeliness.
You Are :
- A trustworthy individual. Hungry to learn and grow. Love taking care of people. A technology loving nerd, highly systematic, Technically inclined and always curious how things work.
You Have :
Your Location :
Your Schedule :
Your Manager :
Regent5's Core Values
Your Contribution to Regent5 :
What Makes You Successful :
REQUIRED
PREFERRED
Regent5’s Contribution to You :
At TheCoTeam we are the Anti-Recruiters. We help companies hire for a fraction the price of recruiters and white-label the leading edge of their hiring process. We do this by :
This saves companies at least 10hrs per role and allows them to focus on running their business!
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Service Coordinator • San Carlos, CA, US
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