General Manager

Position Objective :

This role of General Manager is the overall management of store operations to include oversight of the planning, organizing, and training necessary to achieve stated objectives in sales, costs, profitability, employee retention, guest service and satisfaction, food quality, and cleanliness.

Position Responsibilities

The Charleys Way;

• Connect with our culture of Wellbeing, understand the HOW and WHY of what we do, and understand what is most important to us : Team members Quality Friendliness Speed Cleanliness Value Celebrate
• Commitment to our Vision, Mission and Operating Principles of leadership, teamwork, customer satisfaction, integrity and excellence.
• Dedication to self-development through continuous education and team development through education and coaching.
• Ability to serve as a means to reach out to our guest, team members and the community as a whole to bring about change in their lives through, friendship and a healthy meal.
• Ensure that all guests feel welcome and are given attentive, friendly, and courteous service at all times.

Work Environment;

Food Safety, Handling, Planning and Preparation;

Hiring and Training;

Operational Responsibilities;

Ensure guest service standards and efficient operations are always meeting guest expectations.

Administration / Marketing;

Other duties may be assigned

Position Requirements;

We expects that the GM position works no less than 50 per week, not exceeding 60 hours regularly. We realize that sometimes you work less than 40 hours and understand your salary will not be affected.

Required qualifications :

Preferred qualifications :