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Restaurant Shift Leader

Restaurant Shift Leader

Ian's PizzaMilwaukee, WI, USA
30+ days ago
Job type
  • Full-time
  • Part-time
  • Quick Apply
Job description

Ian's Pizza

Ian's brings affordable, craft-quality pizza to the people. We use the finest local ingredients to make the best NY-style, hand-tossed 'za to hit your tastebuds. Specializing in old-school and original combinations, all available by the slice or whole pie.

Ian's is the ultimate destination for dreamers and problem-solvers, whether you want to open your own business someday, or are just seeing where life takes you. You'll gain transferable skills all while making life-long friends and earning some sweet tips along the way!

  • Competitive Wages : A shift supervisor starts at an hourly wage of $14-$15 / hour, depending on location, paid biweekly. For in-store (non-catering and offsites) positions, we also offer an additional $1 / hour for any time worked after 11pm and anytime worked on Sundays, which is included in your paycheck.
  • Superb Tips : Tips average to $3-8 / hour, depending on the shift and location. Money in your pocket at the end of each shift! This means your average hourly take-home is around $17-$23 / hour. For Offsite and Event Shift Leading, tips average more in the $5-$15 / hour, and are either paid on your check or at the end of the shift depending on the location.
  • Excellent Benefits : Affordable, top-notch health and dental care, retirement benefits, PTO accrual after a year, profit-sharing, flexible schedules, up to $250 referral bonuses, and free food.
  • Inclusive Culture : We are committed to caring for our people and community. Our Big Five guides us in how we interact with one another : Dependability, Awareness, Connection, Generosity, and Effort.
  • Off-site and Catering Opportunities : Nothing beats a Milwaukee summer, and we take full advantage by selling pizza around town! Events add variety, and the tips are
  • chef's kiss
  • ! Seriously, you could pocket an extra $5-$20 bucks an hour just in tips!

Restaurant Shift Supervisor Duties

You are the "big cheese" on shift! Your job is all about making sure everything runs smoothly. That means getting orders just right and making sure they're ready right on time, serving up top-notch food, and making every customer feel like a VIP. You make sure everything on the to-do list gets checked off, and everyone's in the right place at the right time. As a Shift Supervisor, you'll even get to help train new folks and attend regular Shift Leader team meetings. 🧀👑

  • External candidates must have 1+ years of supervisory experience in food service or customer service. Internal candidates must have a minimum of 3 months' experience with the company and be an employee in good standing who has completed all initial General Staff training classes.
  • Cross-trained in, or has a solid understanding of, all restaurant departments is preferred.
  • Be able to stand and walk for long periods.
  • Be able to bend, crouch, and lift to 20-50 lbs.
  • Be able to use ovens, pizza cutters, and other equipment of the business.
  • English language proficiency is required for this position.
  • Must be 18+ to apply. If you are 16 or 17 years old, you can apply for the Front of House at our Story Hill location (5300 W Bluemound Road) or for a Seasonal Summer Catering and Offsites position. All other positions / locations require you to be 18+ years of age.
  • Must be authorized to work in the United States and able to provide adequate identification documentation at Orientation and / or Day One. For more information, you can visit .
  • Restaurant Shift Supervisor Scheduling

    9-5 is a Dolly Parton song, not a job at Ian's Pizza! Opening shifts typically start 1-2 hours before opening, and closing shifts typically wrap up 1-2 hours after closing. For Catering and Offsite events, most shifts start 1-2 hours before the event time and end at about the end time of the event or just after. Most employees work a mix of shifts (open, mids, dinner, closing). For more hours information, please check out our website at ianspizza.

    Our restaurants and catering / offsites are most busy on evenings and weekends, so availability for these shifts is strongly preferred. If you are looking for full-time hours, your availability should be mostly open and flexible.

    Part-time (anywhere in the 15-30 hours a week range) or full-time (30-40 hours a week) is available. We'll try our hardest to give you the hours and shifts you want, but we can't promise the same schedule every week. For full-timers though, we'll make sure you average 30-40 hours each week to ensure your health and dental benefits eligibility.

    Wannabe a first mate on the S.S. Pizza Party?

    If you're passionate about good food, great vibes, and excellent tips and benefits... apply today for the Shift Leader position! The best place to apply to ensure we see your application as soon as possible is on our website at ianspizza . We are looking forward to meeting you!

    Want to learn more about Ian's Pizza and the unique culture of our restaurants? We want you to visit us, check out our website , follow us on Instagram or Facebook , or look at our Indeed page for employee reviews!

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    Restaurant Shift Leader • Milwaukee, WI, USA

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