Program Manager I, Durango Veteran Services

Program Manager I, Durango Veteran Services

Volunteers of America Colorado believes unique challenges require unique and thoughtful solutions. VOA creates specialized programs to meet the critical needs of the communities we serveour programs across Colorado look different because each community is distinct. We support Denver's homeless veterans who have been underserved, and prepare preschoolers challenged by poverty to be successful in elementary school and beyond. Wherever we go we engage faith, relationship-building, and volunteers to lift-up and support Colorado's most vulnerable citizens.

Job Summary : Program Manager I, is charged with supervising staff, managing programmatic budgets, coordinating activities among community partners, collaborating with key stakeholders, ensuring compliance with all applicable rules, regulations, laws, and funder requirements, and achieving program objectives. Directly oversees client service teams and is responsible for developing and implementing program-specific policies and practices that support staff and client wellbeing, the professional development of staff members, and promote positive outcomes for clients. Typically, responsible for a single grant or contract.

Job Duties and Responsibilities :

• Oversees the assigned grant agreement by ensuring compliance with grant commitment and expectations of program funders and VOA, including the provision of supportive services.
• Trains, supervises and evaluates staff members. Ensures compliance with the requirements of their respective job descriptions and accordance with established best practice standards.
• Composes and manages annual program budgets representative of grant agreements with program funders; monitors expenses and revises budgets as needed.
• Conducts and facilitates regular internal reviews of all components, including monitoring for compliance to program requirements and best practice though client file reviews and client and community feedback. Provides follow up and / or corrective action as necessary.
• Is proactive in remaining apprised of evolving program regulations, standards, and best practice, and effectively integrates these practices into program operations.
• Collaborates with administrative services staff to ensure that appropriate financial, personnel, and operational standards are adhered to as indicated by grant agreements with program funders.
• Aggregates and reviews program data to determine the effectiveness of services and progress in meeting service goals as indicated by program funders.
• Utilizes program data to develop strategic action plans for outreach and service delivery.
• Ensures program staff provide accurate and timely documentation, adhere to confidentiality, recordkeeping, reporting, and data entry and collection standards.
• Coordinates activities among community and maintains excellent working relationship with community stakeholders.
• Assists in preparation of regular grant applications, updated, or requests for information.
• Collaborates with statewide field office staff to facilitate the continuity of high-quality services.
• Performs all other duties as assigned.

Benefits (eligibility is based on job type / status) :

Volunteers of America is an EEO Employer. Position will remain open until filled. Visa sponsorship is not offered for this role. Veterans are strongly encouraged to apply. Employee must be able to perform essential job functions with or without reasonable accommodation and without posing a direct threat to safety or health of self or others. To perform this job successfully, an individual must be able to perform each essential function satisfactorily. Employee will perform job according to applied laws. The requirements listed above are representative of the knowledge, skill, and / or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Minimum Qualifications :

Preferred Qualifications :

Supervisory Responsibilities :

Knowledge and Skills :

Position Type : Full-Time

Work hours may vary but are typically scheduled around a 40-hour workweek designed to fulfill program objectives with occasional overtime requirements.

Pay Range : $56,486.00-$66,000.00 Exempt / Salary

Sign On Bonus Information : This position includes a $1500.00 hiring bonus. This will be paid in two payments; one at hire in the amount of $750.00 and one after successful completion of 6 months of service and in employee in good standing.

Working Conditions & Physical Requirements : Travel throughout the program's service area is required on a regular basis. Must be able to work in diverse and, at times, uncomfortable environments such as homeless shelters, service facilities, streets, offices, and all other locations as necessary to fulfill program objectives. Bending, Climbing, Stooping, Kneeling, Reaching, Crouching, Squatting, Lifting (30 to 50 pounds) Balancing, Standing, Sitting, Hand / Foot motions, Walking, Seeing (Close and distant vision, Detect, Determine, Perceive, Identify, Recognize, Judge, Observe, Inspect, Assess, Estimate), Depth Perception, Hearing / Listening, Speaking / Shouting (Communicate, Discern, Convey, Express, Exchange), Use of Hands / Fingers (Grasping, Holding, Touching), Thinking, Calculating, Memory / Recall, Exposure to Indoor and Outdoor environments.