District Manager in Training - Dining Services

District Manager-In-Training

Healthcare Services Group (HCSG) is an experienced partner managing housekeeping, laundry, dining, and nutritional services within the healthcare market. For over 45 years, we have provided essential services to thousands of healthcare communities across the country. As one of America's Most Trustworthy Companies, we have been recognized for treating our customers and employees fairly and pursuing excellence via an ever-evolving and expanding focus on training and developing team members at every level.

Our Purpose is Fostering Fulfillment In Communities. Our Values, Integrity, Collaboration, Empowerment, Passion & Perseverance (aka Grit) influence our decisions and the actions that follow in and out of the workplace.

Our exciting District Manager-In-Training (MIT) program allows you to learn and grow at an established company with over 45 years of experience. As our newest associate, you'll experience a custom interactive program that will guide you through hands-on and computer-based training, lasting approximately twenty (20) weeks. The program focuses on the following areas :

• District Manager : Responsible for managing multiple accounts in an assigned territory according to policies and procedures and federal / state requirements. Able to perform the job assignments of the cook, prep cook, dietary aide, and dishwasher as necessary.
• Training & Development : Provides leadership, support, and guidance to ensure staff meets Dining Services quality standards, inventory levels, food safety guidelines, and customer service expectations. Weekly building tours with Account Manager to assess work quality using QCIs for documentation purposes.
• Reporting : Maintains accurate income and expenditures, supplies, food, personnel, and equipment records. Runs and reviews reports, approves payroll issues, reviews Employee Warning Notices, and assists / participates in the open enrollment process by providing information and collecting applications and waivers as necessary.
• Communication : Acts as liaison between building Account Manager, Administrators, and HCSG staff. Communicates all directives effectively to managers from administrators and HCSG operational leadership.
• Safety : Utilize protective gear in all appropriate functions. Knowledgeable in training safe and proper mixing and cleaning solutions while adhering to all safety precautions. Addresses equipment / cleaning product needs and or malfunctions in a timely fashion. Ensure the established standards, safety, and quality guidelines are met. Follow infection control and universal precautions policies and procedures to ensure that a sanitary environment is always achieved. Follow proper reporting, isolation, and handwashing procedures / techniques. Able to lead training, quality control procedures, and in-servicing of housekeeping staff.
• Punctuality : Consistent attendance and punctual arrival.
• Customer Experience : Positively represents HCSG by following instructions, being courteous, and cooperative with supervisors, co-workers, and client staff.
• Resident Experience : Positive, pleasant, and tactful interactions with residents, staff, and facility guests.
• Travel : Up to 75% of Travel is required for account / facility visits and participation in regional activities.

Qualifications :

HCSG is proud to be an equal opportunity employer committed to all employees and applicants regardless of race, color, religion, sex, national origin, age, disability, genetics, ethnicity, pregnancy status, gender identity, sexual orientation, marital status, political opinions, or affiliations, veteran status, or other legally protected classes. HCSG also complies with applicable state and local laws and federal law requirements that govern nondiscrimination in every location where we operate.

HCSG is committed to fostering and supporting a vibrant company culture that encourages employees to bring their authentic and best selves to serve our resident and client communities. We believe all employees, regardless of position, age, race, religion, beliefs, socioeconomic background, or gender, should work in an environment where they are safe, respected, and treated fairly, with their viewpoints, thoughts, and ideas encouraged and embraced.