Director of Mortgage Operations

Director of Mortgage Operations

We’re seeking an experienced Director of Mortgage Operations to lead our Mortgage Processing and Servicing teams. This role oversees daily operations, drives efficiencies, ensures regulatory compliance, and supports a high-quality member experience. Ideal for a hands-on leader with strong knowledge of FNMA, FHA, USDA, and VA guidelines.

What You’ll Do

Lead, mentor, and develop the mortgage operations team.

Oversee workflow, processes, training, and service quality.

Administer LOS and servicing systems; manage system updates and integrations.

Build and maintain vendor relationships and evaluate new tools / services.

Partner across departments to enhance mortgage products, efficiency, and growth.

Ensure compliance with investor and regulatory guidelines.

Support strategic planning and contribute to the long-term vision of the mortgage department.

What We’re Looking For

Bachelor’s degree (or equivalent experience).

In-depth mortgage lending and servicing knowledge.

3+ years of mortgage management experience.

Proven experience overseeing a full-service mortgage department.

Why This Is a Great Opportunity

High-impact leadership role with visibility across the organization.

Opportunity to shape processes, implement improvements, and influence product development.

Supportive, collaborative culture focused on professional growth and member service.

Benefits

Competitive pay + performance incentives

Health, dental, and vision benefits

Retirement plan with employer match

Generous PTO and holidays

Ongoing training and development opportunities

To be considered, please email your resume to : tessa.foley@gogpac.com

All qualified applicants will receive consideration without regard to race, age, color, sex (including pregnancy), religion, national origin, disability, sexual orientation, gender identity, marital status, military status, genetic information, or any other status protected by applicable laws or regulations.

GPAC (Growing People and Companies) is an award-winning search firm specializing in placing quality professionals within multiple industries across the United States since 1990. We are extremely competitive, client-focused and realize that our value is in our ability to deliver the right solutions at the right time.