Program Director-MD563401

Job Description

Job Description

JOB SUMMARY

The Program Director is responsible for the overall operation and for the coordination of all therapeutic services. Directs the administration of residential mental health services within the authority of Executive Management. Responsible for personnel management, fiscal operations, inventory management, recipient services, safety and welfare of recipients, hiring and training of personnel, directing and coordinating the activities of the staff, and administration of the program. Establishes clinical procedures and policies for recipients and ensures that program operations meet or exceed agency and regulatory guidelines. Ensures adherence to program philosophy and regulations.

ESSENTIAL JOB FUNCTIONS : List all essential job duties. (To perform this job successfully, an individual must be able to perform each essential duty listed satisfactorily with or without a reasonable accommodation. Reasonable accommodations may be made to enable qualified individuals with a disability to perform the essential duties unless this causes undue hardship to the agency.)

Provides Clinical Services :

• Directs clinical treatment services provided to residents, oversees the development, implementation, and review of service plans to address issues of rehabilitative services provided and mental illness.
• Maintains a safe and therapeutic environment.
• Authorizes intake and discharge decisions. Oversee the intake and pre-placement process : interviews referred individuals, reviews records and other relevant information, performs individual assessments in collaboration with other appropriate staff.
• Provides clinical oversight of strengths-based assessment and rehabilitative services provided by staff to residents to ensure the quality and that services meet or exceed regulatory guidelines. Monitor’s counseling performed by staff either individually or with residents in groups to evaluate the quality of the service.
• Ensures staff is obtaining information, such as medical, psychological, and social factors contributing to the individual’s situation, and that the staff is evaluating the resident’s capabilities. Regularly directs the inspection of case records to evaluate the completeness and quality of treatment plans, quarterly services plan reviews, assessments, medical records, and progress notes. Responsible for the accuracy of data entered into a computer database or manual records.
• Inform staff of the types of clinical and rehabilitative services, recreational activities, and ICL programs available.
• Reviews crisis assessment of residents with staff, reviews nonverbal and verbal crisis intervention techniques to be used with each individual resident, and staff actions during a crisis situation.
• Informs staff of community resources and ensures that staff are accompanying residents on regularly scheduled or emergency visits to medical treatment facilities, social agencies, government offices, or other locations associated with treatment or assistance of the resident.
• Immediately reports serious incidents, allegations of abuse, incidents, or sensitive situations and completes incident reports in accordance with agency policy.
• Regularly directs meetings concerning clinical issues.
• Coordinates the treatment team, which will include the resident, family / support network, residential staff, community mental health staff (community clinic and / or day treatment program), educational and vocational staff, and other collaterals as appropriate.

Direct and Supervise Personnel :

Maintains Property Accountability :

Provides Quality Assurance Oversight :

Assures Fiscal Control and Accountability :

Assures Resident and Family / Support Network Involvement :

Fosters Community Relations and Integration :

Conducts Investigations : Conducts internal investigations of untoward incidents as directed by Quality Assurance or Human Resources in accordance with agency policy.

General : Willingness and ability to use ICL supplied communication tools (e.g. computers, beepers, telephones, fax, etc.) regularly in the course of conducting business. Compliance with attendance rules and the ability to work on a regular and flexible schedule and has on-call responsibilities.

ADDITIONAL TASKS :

RELATIONSHIP WITH OTHERS :

This is a management position that reports to a Cluster Director or Executive Director of a Division depending on the internal organizational structure of the Division. Required to coordinate activities within the divisional cluster and with departments in the Administration Division.

ESSENTIAL KNOWLEDGE, SKILLS AND ABILITIES

QUALIFICATIONS AND EXPERIENCE

Master’s degree in Social Work, Psychology, or other human services field with three years of professional mental health experience working individuals experiencing trauma and mental health conditions including one year in an administrative or supervisory capacity. Residential treatment experience a plus.