Solutions Architect, Mid Market

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companiesfrom the worlds largest enterprises to the most ambitious startupsuse Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyones reach while doing the most important work of your career.

About the team

Stripes Mid Market Solutions Architecture (SA) team works with technical and business leaders (CTO / CIO / CEO / Founders etc.), payments leaders and product engineering teams in the mid-market segment to evangelize Stripes solutions in the market. A solutions architects role is to build relationships with decision makers and think strategically about the business needs of Stripes customers. Solution Architects identify and propose Stripe solutions to solve complex business challenges and drive growth for our customers. Mid Market SAs establish and prescribe best practices around a customers strategy, provide business and technical thought leadership and are viewed as a trusted advisor. They work on scaling business processes aligned to maximizing account coverage while working closely with customer and partner resources to deliver a solution that can be adopted quickly.

What youll do

As a member of the team, the Solutions Architect will build highly consultative trusted relationships with c-level executives and technical decision makers in the customers organization to provide business and technical thought leadership, and become a trusted advisor in solving mission-critical business challenges. She / he will architect business models with them so they can drive new monetization opportunities and growth for both the user and Stripe.

Responsibilities

• Drive thought leadership and build executive relationships with key business and technical stakeholders including CIO, CTO, COO, CRO, CDO & Head of Payments. Strive to become their trusted advisor
• Work to deeply understand the customers business objectives and apply Stripes payments, SaaS, Banking-as-a-Service and Link Network solutions to customer challenges
• Secure the technical win for Stripes products by delivering demos, responding to RFPs, evangelizing Stripes products, and collaborating internally on narratives that align with the customers goals
• Creating scalable processes (1 : M customer engagements, Webinars, office hours etc), partnerships (with external and internal partners) and scaled assets (reusable videos / templates) in order to act as a force-multiplier in the sales process
• Expand Stripes footprint within existing accounts to new global markets and business units by introducing new capabilities and local payment methods
• Collaborate with multiple internal stakeholders including go-to-market, product and marketing to deliver impactful EBC briefings for Mid Market accounts
• Act as the voice of the customer to inform our product team on insights, trends, and opportunities across our Mid Market accounts.
• Work closely with professional services and partners to accelerate activations and time to live
• Collaborate with partners to help Stripe scale and reach its Total Addressable Market
• Approximately 25% travel is anticipated to help you connect in-person in a meaningful way with users and collaborate internally

Who you are

An ideal candidate should have experience working for medium to large software companies (preferably in In payment-tech), focused on identifying business priorities, technology strategy, and solution design.

They will have demonstrated the ability to become a trusted advisor to senior executives and facilitate customer success including business value identification(discovery / demo cycles), road mapping, as well as advising and defining successful execution strategies.

Ideal candidates have external customer-facing experience, have payment expertise (preferred but not required) who can present and architect Stripes solutions, and persuade decision makers to leverage Stripe technology to drive business value. Candidates have previous experience in web architecture, enterprise architecture or experience defining and optimizing financial business processes.

Minimum requirements

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