Hearing Instrument Specialist - Audiology

About Our Company

We're a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Job Description:

As a Hearing Instrument Specialist, you will play a key role in supporting patients throughout their hearing care journey. You'll work closely alongside our audiologists to ensure a seamless and positive patient experience. The Hearing Instrument Specialist is responsible for the identification and rehabilitation of hearing impairment including determining the appropriateness and benefit of amplification. This is an excellent opportunity for someone who is enthusiastic about helping others and enjoys working in a collaborative healthcare setting.

Essential Job Function:

• Assist patients with hearing aids, including maintenance, troubleshooting, and minor repairs
• Provide patient education on hearing aid use, care, and features
• Support audiologists with follow-up care and patient management
• Maintain accurate and organized patient records
• Stay informed on the latest hearing aid technology
• Work as part of a team to promote a welcoming, efficient, and positive environment for patients

Physical Job Requirements:

• Pushing and pulling, taking frequency and weight into consideration.
• Physical strength to lift heavy objects, carts, or items, taking frequency and weight into consideration.
• Physical mobility, which includes movement from place to place on the job, taking distance and speed into account.
• Physical agility, which includes ability to maneuver body while in place.
• Dexterity of hands and fingers.
• Balance is maintained during climbing, bending and/or reaching
• Endurance (e.g. continuous typing, prolonged standing/bending, walking).

Education, Certification, Computer and Training Requirements:

• High school diploma or GED.
• State-licensed Hearing Instrument Specialist (or eligibility to become licensed).
• Excellent interpersonal skills that allow effective working relationships with a diverse customer, colleague, and vendor population. This includes listening, sales, and problem-solving skills.
• Strong keyboard/computer/Audiology diagnostic and hearing aid software and equipment experience.
• Previous experience working with hearing aids is preferred.

Pay Range: $28.51 - $35.63 Hourly
The provided compensation range is based on industry standards and salary determinations will be made based on numerous factors including but not limited to years of experience and location of position.

About Our Commitment
Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families. Participation in VillageMD's benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, or file a complaint at